Amadeus

Results-driven professional with a rapid trajectory from customer service to training and operations leadership. Over 3 years of experience in the travel domain, with a proven track record at WNS Global as a Lead Associate Process Trainer specializing in Global Distribution Systems (GDS) and New Hire Training (NHT). Combines a strong operational foundation with expertise in team leadership, process improvement, and problem resolution. Actively seeking an Operations Lead role to leverage these skills to drive business objectives and operational excellence.
Industry Knowledge
Travel & Tourism
Flight Reservations
BPO Operations
Technical Skills
Global Distribution Systems (GDS)
Data Analysis & Reporting
Training & Leadership
Amadeus
Sabre
Galileo
NDC Portals
Microsoft Office
Reading Books
Playing Chess
Drawing
Singing