Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Projects At Cognizant
Work Availability
Timeline
Hi, I’m

Abilash Nair

Production Support Lead
Bengaluru
Abilash Nair

Summary

Hardworking Production Team Lead skilled in organizing and prioritizing tasks, arranging schedules and monitoring equipment operation. First-rate communication, problem-solving and conflict management skills. Prepared to bring 13 years of experience to a challenging new position. Skilled at maintaining rapport with internal and external customers and supervising maximum of 15 crew members during peak season. Perceptive and logical with excellent multitasking and problem-solving capabilities.

Overview

14
years of professional experience
3
years of post-secondary education
6
Languages

Work History

Cognizant Technology Solutions Private Limited, Bengaluru

Production Team Lead
2009.10 - Current (14 years & 11 months)

Job overview

  • Maintained quality assurance and customer satisfaction objectives.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Organized work to meet demanding production goals.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Cultivated professional working relationships with peers and supervisors.
  • Streamlined operations realizing significant improvements in production flow.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

Aurora Degree College Hyderabad

Bachelor of Science from Computer Science
2005.06 - 2008.05 (2 years & 11 months)

University Overview

Skills

    Tidal

undefined

Accomplishments

Accomplishments

    Reduced technical debt by 40% in 2 years, resulting in 25% faster product delivery.

    Improved infra performance by 20% in 2 months, reducing customer complaints by half.

    In 6 months, reduced server downtime by 75% through improved system monitoring and patching.

    Increased system performance by 50% in 6 months, reducing processing time by 80%.

    Developed automated deployment process resulting in 40% reduction in server deployment time in 3 weeks.

    Improved service delivery in Cargill Command Center within 8 weeks, and consistently met SLAs at Apollo Global Management and United Parcel Service.

Interests

Movies

Travelling

Photography

Projects At Cognizant

Projects At Cognizant

Production Team Lead

Cargill
Role : Command Center Lead (Offshore)
October 2020 – Sep 2022


United Parcel Service
Role : Team Lead (Offshore)
June 2016 - July 2017


Reliance General Insurance Company Limited
June 2014 - April 2016
Role : Team Lead (Onsite)


Subject Matter Expertise

Apollo Global Management
Role : Team Member (Offshore)
July 2017 - Sep 2020


Discover

Role: Team Member
Dec 2022 - April 2023


Team Member

Mark & Spencer
Feb 2010 - Feb 2014
Role :  Team Member (Onsite & Offshore)

Xerox Business Services LLC
Feb 2014 - June 2014
Role : Team Member (Offshore)
•Technology: C#
•Database: SQL Server 2012

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Production Team Lead
Cognizant Technology Solutions Private Limited
2009.10 - Current (14 years & 11 months)
Aurora Degree College
Bachelor of Science from Computer Science
2005.06 - 2008.05 (2 years & 11 months)
Abilash NairProduction Support Lead