Abinaya Senthilkumar
Product Manager
PAMMAL
Summary
A customer-focused Senior Product Manager with 10 years of experience in driving product innovation, UI/UX enhancements, and cross-functional collaboration.
Passionate about solving real-world problems through scalable and user-friendly product solutions.
Seeking to leverage my expertise in strategic product planning, seamless cross-team collaboration, and data-driven decision-making to build market-leading products that drive business growth and customer satisfaction.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Product Manager
Zoho Corporation
02.2015 - Current
- A Senior Product Manager with 10+ years of experience at Zoho Corporation, excelling in transforming customer pain points into impactful product enhancements.
- Successfully led multiple product lifecycles, delivering 5+ major releases per year while managing end-to-end processes.
- Acted as the primary bridge between engineering, marketing, sales, and support teams, ensuring seamless collaboration and faster go-to-market execution.
- Drove UI/UX improvements, enhancing product adoption and user satisfaction by 30%.
- With a customer-centric approach and strategic roadmap planning, played a key role in increasing customer retention by 25% and reducing support escalations by 40%.
Education
M.Tech - Information Technology
Sathyabama University
Chennai 08.2012 - 04.2014
Skills
Key Skills:
✅ Customer-Centric Approach
✅ Cross-Functional Collaboration
✅ Agile & Release Management
✅ Strategic Roadmap Planning
✅ Communication & Stakeholder Management
✅ Problem-Solving & Decision Making
✅ Market & Competitive Analysis
Timeline
Product Manager
Zoho Corporation
02.2015 - Current
M.Tech - Information Technology
Sathyabama University
08.2012 - 04.2014