Abinesh Ravichandran

Dynamic AppOps Engineer with a proven track record at FISERV, excelling in cloud migration. Expert in SSL configuration and deployment, leveraging tools like Dynatrace and Splunk for effective monitoring. Strong presentation skills complement technical expertise, driving successful project outcomes and enhancing operational efficiency.

Express Scripts, 05/01/18, 03/31/21, Providing end to end infrastructure support, Solutions and Services (ensuring availability as per the SLA) to express scripts with 24/7 production support on all WebSphere, Tomcat Servers, Deployment of EAR & WAR files on WebSphere Application Server and Network Deployment Manager, Troubleshoot issue in Prod and non-Prod, Modify and worked in configuration files, Experienced in on-call support and 24 7 Production Support, Involved in OS patching activities, Generated profile backups and restored if it is needed, Working with federated repositories and creating users, groups and assigning roles to them, Administration of WebSphere Application Server, Apache Web server, Handling and managing applications on WebSphere, Looking into File System Space Issues, Installing Fix packs from online or local repositories, Worked in SSL Cart renewal, Basic level scripting for deployment in Jenkins FISERV, 03/01/21, Current, Working in cloud migration for one of the critical applications in Fiserv. ONDOT (Application helps customers to manage card limit in each transaction and sending contextual messages), Responsible to build, upgrade and troubleshoot Apache, WebSphere and Tomcat servers, Responsible to build Tomcat server, Worked in IIS installation via CyberArk, Part of L2 level support core engineering AppOps team, Personally automated Outlook Calendar invites with Python, Currently learning DevOps tools like OpenShift, Creation of docs and presentation and explaining project and team achievements to top management, Responsible for change tracking and daily updates

• Top perfomers team award in 2024 ( Fiserv )