Abir Ghosh

• Brings 18+ years of rich IT exposure in the area of Technical Project Management, Service Delivery Management, Incident Management, Problem Management, Change Management, Transition Management, Team Management and Client Servicing.

Demonstrated effective leadership abilities, leading teams to complete projects with fast-paced & time-sensitive environments, conducting & contributing appraisals, reporting large scale of data analyzing it and presenting it for organizational strategy and to have success in project in budget and on time to leadership and executive management.
Currently working as a Lead Technical Project Manager with professional experience across various PMO, Project and Program Management, PMO consulting for various IT services.
Successfully Transitioned and Implemented Pilot batches & Data Center Server Stand-Up, Set up network operations Projects, Telecomm projects for prominent U.S., EMEA & Indian Clients, Domain Migration projects, storage Migrations, Lifecycle/End of Life projects. I believe in flexible approach to work with analysis oriented solutions in dealing with both technical as well as non technical problems.

• Possess excellent interpersonal, communication and analytical skills with high attention to detail, who effectively interacts with clients and all levels of management.

• Company Overview: MPhasis is a global services company
• Reimplementation project activities and resource management
• Forecasting and controlling project budget
• Maintaining SLAs and project closure
• Lead Process Improvements and Audits
• MPhasis is a global services company

• Company Overview: MPhasis is a global services company
• Ensuring QMS processes are established, implemented and maintained
• Increased compliance rate by 20% by aligning with 5 external assessment bodies and prioritizing customer requirements.
• Executing Six Sigma projects
• MPhasis is a global services company

• Company Overview: MPhasis is a global services company
• Forecasting, scheduling and schedule adherence for 14 accounts
• Planning and scheduling for 400 FTE
• Managing WFM personnel and overseeing short-term workload forecasting
• MPhasis is a global services company

• Company Overview: Wipro Technologies is a leading global IT services company
• Planning and scheduling for 400 FTE
• Ensuring SLA adherence and managing WFM personnel
• Overseeing short-term workload forecasting
• Wipro Technologies is a leading global IT services company