Abishek Gubbi Murugappa

• Leading the Automotive LOB for driving IT transformation and modernization projects
• Developing the Industry capability vision, strategy,goal & future roadmap aligned with the Business initiative
• Manage projects in the allocated budget with in the Industry portfolio
• Collaborate across the cross functional teams in order to drive project efficiency & cost
• Facilitating capacity planning and management of resources across on the LOB area
• Enabling & Empowering the team members to deliver the projects by facilitating them with the required skill set & capability
• Played a mentor role in up skilling resources to meet the client demand in key functional areas
• Inculcating the Agile mindset among the team members to reduce rework & facilitate continuous improvement
• Encourage collaboration across team members and drive open seamless communication
• Effectively engage with stakeholders to maintain transparency in turn driving stakeholder satisfaction
• Following the Industry capability development & maintenance guidelines in compliance with the organization structure
• Deep diving on the End to End Business requirement of the customers to propose a feasible & optimized solution
• Mentor team members for upskill & depart required training to enable them perform at their best
• Managing the overall IT Solution design and delivery from an Architecture stand point
• Build synergies with the partners/vendors wherever required for overall success of the project

• Developed cloud native solutions as part of the Digital transformation with in After Sales Automotive division of Daimler
• Devised the solution keeping the budget in mind with in the financial ambit
• Managed cross functional teams effectively to drive the delivery efficiency and cost
• Actively involved in capacity planning & management including resource allocation on the projects
• Encouraged team work & team synergies to build the team competencies & skills required for delivery
• Striving for simplification of Solution, optimization of delivery and improvement
• Encourages team members to communicate & collaborate effectively to bring in transparency
• Devised tools and scoring matrix to evaluate cloud Enterprise Resource planning product
• Encouraged team members on skill development by advising them to enroll for new age skills
• In the capacity of the line manager encouraged professional development and supported career development of team members via continuous feedback
• Orchestrated smooth and efficient program development by collaborating cross-functionally across swarm teams.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Improved success of program by making proactive adjustments to operations.
• Developed MVP program from ground up, laying out framework and defining roles.
• Pitched and built new programming strategies and one-off feature shows to boost stakeholder interests and diversify offerings.
• Identified risks and developed mitigation plans.
• Addressed and resolved technical, financial and operational concerns by working with team members and directors.
• Devised one ERP platform, which can save 150 Million IT budget for 10 Smaller After sales markets

Designed Enterprise Resource solutions to resolve business issues and improve delivery processes.

• Identified system needs and designed processes to support business requirements.
• Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to business stakeholders
• Tracked and reported fortnightly program results to customers and stakeholders to facilitate change management activities.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
• Devised tools and benchmarks to improve team performance and monitor production.
• Oversaw team of 25 personnel focused on Order to cash, Procure to pay and Report to record business functions.
• Automated all supply chain processes improving business efficiency by 50%.
• Successfully delivered overall ERP program worth 25 Million.

Senior Application consultant leveraging industry best practices to stream line business process

• Played pivotal role in technical delivery of SAP upgrade projects to enable business value to client.
• Worked as Industry champion for distribution sector formulating business process hierarchy for multiple industries.
• Extensively worked on Industry specific solution to cover Line of business (LOB's) to increase business coverage.
• Led functional teams designing business process and technical teams creating technical architecture and solution approach.
• Communicated technical progress, architecture approaches in abstracted manner to facilitate decision making across various levels of customer organization.
• Collaborating with cross functional teams for resolving open design decisions, technical/functional cross dependencies and team priorities to deliver on schedule.
• Managed conflicting priorities of functional and technical teams by aligning to project goals and milestones.
• Driving customer acceptance for functional / technical solutions in timely manner to adhere to project milestones.

IT Consultant playing role of Functional Solution Architect to design SAP CRM, ERP systems

• Worked on various implementation as well as roll out projects in SAP CRM, SAP logistics scope
• Enabled sales team with valuable functional,technical inputs required to build RFP's for deal finalization
• Collaborated with sales team on pre-sales activities to bridge functional, technical gaps
• Conducted business design workshops to gather requirements and map same to SAP business best practice processes
• Formulating business process hierarchy to map customer business functions to product processes and features
• Carried out gap analysis to come out with requirement list to mitigate gaps via custom development
• Played role of Subject matter expert right from design phase of project to deployment phase
• Leveraging standard SAP best practice documentation to formulate test plan,test scripts
• Liaising with Business lead users to test development application to mitigate gaps
• Integrating with key Business lead users to drive change management across line function
• Resolved key post go-live issues to enable smooth business operations

IT Consultant implementing ECC solution right from design phase to deployment phase

• Applied widely-accepted SAP best practices to HUL ECC implementation providing rapid on boarding and speeding up of solution lead time
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Worked effectively with cross-functional design teams to create SAP ERP solutions that elevated client side experience and significantly improved overall functionality and performance.
• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
• Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
• Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.

IT Consultant providing onsite support to client for smooth business operations

• Worked as SAP SD consultant on project to provide production support for smooth business operations
• Resolved production 50 critical issues which were reported via incidents
• Handled problem management to carry out root cause analysis for repetitive issues
• Collaborated with development teams to run test cases to identify application gaps
• Worked on building user documentation for business processes
• Ensured SLA's were met by resolving tickets with in defined KPI's
• Coached as well as supported third-party clients, creating self-sufficient competencies with in customer service personnel