CSM®
Amit Dewan
New Delhi
Summary
Seasoned Senior Program Manager with a proven track record at Mastek, adept in leading complex projects within the Oracle EBS, ERP, CRM, Cloud, and Salesforce ecosystems. Excels in strategic planning and client management, enhancing customer success and operational efficiency. Skilled in project management methodologies and leadership, consistently delivering projects that exceed stakeholder expectations.
Overview
1
1
2
2
PRINCE2® - Project Management
3
3
ITIL® - Service Management
5
5
Six Sigma-Yellow Belt (CSSYB)
6
6
Sales Specialist - Oracle Project Portfolio Management Cloud
7
7
PMI - Generative AI Overview for Project Managers
8
8
Salesforce Trailbrazer - Expeditioner
9
9
PMI – Waterfall & Agile
Work History
Senior Program Manager - Delivery & PMO
Trinamix Inc.
New Delhi
05.2024 - Current
- Optimize Management Practices for Projects and Programs
- Customer Relationship Management and Strategic Partnerships
- Pre-Sales Activities, RFPs, RFQs, and Lead Opportunity Management
- Strategic Planning and Analysis
- Profit and Loss (P&L) and Gross Margin/Profit Analysis
- Overseeing Multiple Projects/Programs within the Oracle EBS, ERP, CRM, Cloud, and Salesforce Ecosystem
- Supervise Comprehensive Project Execution Aligned with Approved Design and Budget
Senior Project Manager – Manager ||
Mastek
New Delhi
03.2022 - 05.2024
- Managed multiple project teams, inspiring team members and ensuring alignment with project objectives and timelines.
- Assisted in the development of best practices, templates, policies, and tools to strengthen partnerships and enhance capabilities.
- Created essential project documentation, including MCA, SOW, Project Charter, estimates, RAID, and Risk Register.
- Developed comprehensive project plans for all phases of each project.
- Provided leadership with regular status updates on project milestones, deliverables, dependencies, risks, and issues.
- Monitored project scope and managed any modifications.
- Investigated and implemented Incident Management, Change Management, and Problem Management solutions.
Project Manager
Fujitsu Consulting
New Delhi
05.2005 - 02.2022
- Oversaw and executed various projects and programs within the Oracle EBS, ERP, CRM, Cloud, and Salesforce ecosystems.
- Led the service line for Cloud and CRM, specifically focusing on Salesforce initiatives.
- Managed project execution to ensure alignment with approved designs and budget constraints.
- Developed comprehensive project plans covering all phases of the project lifecycle.
Education
10th Standard -
78% CBSE – DAV Public School FY-1997
12th Standard Commerce -
78% CBSE – DAV Public School FY-1999
Bachelor of Commerce - with Computers
68% KUK – MLN College FY-2002
Master of Computer Application -
73% KUK - GNKITMS FY-2005
Skills
- Project Management Methodologies
- Leadership
- Teamwork
- Project Planning
- Contract and Negotiation
- Emotional Intelligence
- Risk Management
- Technical Knowledge
- Work Ethics
- Adaptability
- Flexibility
- Decision Making
- Budgeting
- Scheduling
- Problem Solving
- Negotiation
- Business Strategy Knowledge
- Conflict Resolution
- Quality Management
- Quality Control
- Time Management
- Stakeholder Management
- Client Management
- Team Building
- Scope Management
- Change Management
- Governance
- Delegation
- Compliance
- Resource Management
- PMO Tools
- Continuous Learning
- Procurement
- Contract Management
- Reporting
- Dashboards
- Mentoring
- Coaching
- Sales Cycle
- Value Creation
- Customer Credibility
- Long Term Value Roadmaps
- Project Deal Closing
- Strategic Project Analysis
- Implementation Planning
- Customer Engagement
- Governance Alignment
- Bid Management
- Customer Success
- Complexity Management
- Stable Operations
- Risk Mitigation
- Total Cost of Operation
- Strong Excel Skills
- Attention to Detail
- Servant-Leadership
- Deadline Management
- Functional Improvements
- High Standard Work
- Functional Maturity
- Multi-tasking
- Business Forecasting
- Career Growth Guidance
- Team Productivity
- Continuous Improvement
- Problem Anticipation
- Feedback
- Metrics
- Agile Methodologies
- Waterfall Methodologies
- Talent Acquisition
- Project Risk Identification
- Mitigation Strategies
- Central Point of Contact
- Implementation planning
- Requirements gathering
- Agile methodology
- Project cost management
- Employee motivation
- Personnel management
- Strategic goal development
- Contingency planning
- Project integration activities
- Software development lifecycle
- Scope management
- Project coordination
- Strategic planning
- Project leadership
- Best practices implementation
- Technical leadership
- Complex Problem-solving
- Business forecasting
- Change management
- Cross-functional team leadership
- Relationship management
- Risk management
Certification
- CSM
- PRINCE2 - Project Management
- ITIL - Service Management
- Six Sigma-Yellow Belt (CSSYB)
- OCI
- Expeditioner
- PMI – Waterfall & Agile
Timeline
Senior Program Manager - Delivery & PMO
Trinamix Inc.
05.2024 - Current
Senior Project Manager – Manager ||
Mastek
03.2022 - 05.2024
Project Manager
Fujitsu Consulting
05.2005 - 02.2022
10th Standard -
78% CBSE – DAV Public School FY-1997
12th Standard Commerce -
78% CBSE – DAV Public School FY-1999
Bachelor of Commerce - with Computers
68% KUK – MLN College FY-2002
Master of Computer Application -
73% KUK - GNKITMS FY-2005
Preferred Location
Delhi NCR, Delhi
Awards
- Start Awards 2 times in PWC
- Fujitsu 5 Years Dedicated Services Award
- You Rock Award from Client Google
- Service Excellence Award in IBM
- Excellence Award in Fujitsu
Global Experience
Ireland
Personal Information
- Number of Children: 1
- Date of Birth: 02/17/81
- Marital Status: Married
Trailblazer
https://trailblazer.me/id/dewana
Languages
- English, Fluent
- Hindi, Fluent
Awards
- Trinamix Team Awards – The Incredibles Q3 FY2024-25
- Mastek Sparkle Award Q1 FY2023-24
- Mastek Sparkle Award Q4 FY2022-23
- Mastek Super Squad Award Q2 FY2022-23
- Fujitsu STAR Silver Award FY2020-21
- Fujitsu Services UK&I STAR Award FY2017-18
- Fujitsu Annual APEX Award FY2016-17
- Fujitsu Services UK&I STAR GOLD Award FY2016-17
- Welch’s US Client Handwritten Appreciation Note
- Fujitsu 7 Years Dedicated Services Award
- Fujitsu SPOTLIGHT Award FY2011-12
Projects
A2D Onsemi, Cloud Implementation – SCM / CRM Ecosystem, US - Global, Training Manuals Building for overall implementation tracks, 07/2024 - 09/2024, Senior Program Manager - Delivery, Waterfall, 10+ FTE, 2 Months A2D Onsemi, Cloud Implementation – SCM / CRM Ecosystem, US - Global, E2E Cloud Implementation – Reports, Integrations, SFTP, 3rd Parties, 07/2024 - Present, Senior Program / Project Manager - Delivery, Waterfall, 50+ FTE, 24 Months GEA, Cloud / EBS / CRM – DM and S&OP Implementation, US & Canada, E2E Cloud Implementation – Reports, Integrations, SFTP, 3rd Parties, 05/2024 - Present, Senior Program / Project Manager - Delivery, Agile, 25+ FTE, 24 Months
Mobile
- +91, 9810679667
- +91, 8800360390
Personal Information
Profile: Senior Program Manager – Cloud Applications & PMO with 19+ years of IT consulting experience, including 11+ years in project/program/delivery/service management.
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