Summary
Overview
Work History
Education
Skills
Hobbies and Interests
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Certification
Accomplishments
Languages
References
Timeline
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HEMANTH KUMAR RAMU

HEMANTH KUMAR RAMU

Bangalore

Summary

Dynamic Senior PMO Executive Manager at Sony India Software Center with established expertise in project management and cross-functional leadership. Delivered 18% enhancement in project timelines while cultivating collaboration and boosting team productivity. Proficient in Agile methodologies and stakeholder engagement, spearheading strategic initiatives that align with organizational objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior PMO Executive Manager

Sony India Software Center
Bengaluru
08.2017 - Current
  • Streamlined project metrics through cross-functional collaboration, aligning departmental priorities. Improved project timelines by 18%, and reduced rework by 25%.
  • Boosted productivity by 30% in a three-member team.
  • Led cross-training for 750+ engineers, resulting in a 12% skill mapping improvement.
  • Ensured 100% compliance across 15+ R&D projects. Facilitated communication flow by liaising between various departments.
  • Deployed JIRA, Confluence, and SharePoint for 20+ projects.
  • Maintained a CSAT score of 3.7 out of 5 over four years.
  • Reviewed operational reports to identify cost reduction and process improvement opportunities.
  • Developed strategic plans to achieve organizational objectives.
  • Conducted regular meetings with department heads to assess progress on strategic initiatives.
  • Coached employees on best practices to enhance operational efficiency and reduce bottlenecks.

Audit Lead

Metric Stream Infotech
Bengaluru
11.2016 - 08.2017
  • Conducted over 15 audits, achieving 95% compliance closure rate within established SLA.
  • Reduced non-compliance incidents by 35% through proactive measures.
  • Monitored risk across 15 projects, ensuring visibility of over 30 identified risks.
  • Developed more than 5 SOPs and templates to standardize operational processes.
  • Monitored implementation of corrective action plans resulting from previous audits.
  • Communicated effectively with internal staff at all levels regarding audit results.

Team Lead

L&T Technology Services
Bengaluru
08.2015 - 10.2016
  • Achieved 100% compliance in QMS functions across project verticals within SEPG program.
  • Designed KPI-based risk management framework, reducing project delays by 15%.
  • Conducted training sessions on L&T TS quality practices, ensuring full adoption and audit readiness.
  • Implemented process improvements driven by customer satisfaction insights from CSF analysis.

Senior SQA

IBM India Pvt. Ltd.
Bengaluru
12.2009 - 08.2015
  • Directed quality assurance programs for multiple projects under EPAL QMS framework, realizing 100% process compliance.
  • Implemented Actuate Program measurement system, strengthening the onboarding process for new projects.
  • Participated in business process re-engineering initiatives, boosting customer satisfaction and efficiency metrics.
  • Enhanced SEPG efforts through targeted process improvements that aligned with corporate quality strategies.
  • Acted as quality lead on 25+ telecom and BFSI projects, ensuring robust adherence to standards.
  • Achieved an audit success rate exceeding 95% over a five-year period through effective management.
  • Automated dashboards exceeding 12 in number, resulting in a 60% decrease in reporting time.
  • Conducted over 150 reviews while mentoring more than 30 leads to cultivate leadership skills.

Education

Master of Science - Industrial & Systems Engineering

University of Michigan - Dearborn
Dearborn, USA
06.2008

Bachelor of Engineering - Industrial & Production Engineering

PES College of Engineering
Mandya
06.2004

Skills

  • Project management methodologies
  • Quality assurance and compliance
  • KPI tracking and reporting
  • Stakeholder engagement and communication
  • Agile and Scrum frameworks
  • Risk management and quality control
  • Process improvement strategies
  • Atlassian tools proficiency
  • ISO 9001 and CMMI standards
  • Cross-functional team leadership
  • Business strategy development
  • Customer relationship management

Hobbies and Interests

Nature & Trekking - Regularly explore nature trails around Karnataka; value it as a way to reflect and recharge for complex problem-solving at work.

<Enter your own>

Title: PMP, CSM

Certification

  • PMP® – Project Management Professional, PMI - 2027
  • CSM® – Certified ScrumMaster, Scrum Alliance - 2026
  • CSQA® – Certified Software Quality Analyst, QAI - 2016

Accomplishments

  • Awarded #Best Performer and multiple #Best Team accolades

1) Best Team Award - 2025

2) Best Team Award - 2021

3) Best Team Award - 2018

4) Best Performer Award - 2018

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
German
Beginner
A1

References

References available upon request.

Timeline

Senior PMO Executive Manager

Sony India Software Center
08.2017 - Current

Audit Lead

Metric Stream Infotech
11.2016 - 08.2017

Team Lead

L&T Technology Services
08.2015 - 10.2016

Senior SQA

IBM India Pvt. Ltd.
12.2009 - 08.2015

Master of Science - Industrial & Systems Engineering

University of Michigan - Dearborn

Bachelor of Engineering - Industrial & Production Engineering

PES College of Engineering

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HEMANTH KUMAR RAMU