Senior Team Lead with 11 years + of experience and expertise in data reporting, process optimization, and team management. Skilled in utilizing Advanced Excel, Power BI, and SQL to enhance reporting efficiency. Achievements include delivering actionable business insights for leadership and driving performance improvements through effective team collaboration. Certified Six Sigma Yellow Belt, with a track record of increasing data accuracy and operational efficiency.
Prepared data for MBR, WBR, and YBR reports to support leadership decision-making.
Analyzed reporting processes to minimize manual work and enhance data accuracy.
Developed and managed monthly and daily billing reports for financial clarity.
Created interactive Power BI dashboards using SQL for real-time business reviews.
Shared KPI dashboards and insights with Operations teams and clients for performance tracking.
Acted as primary liaison between clients and internal teams to gather reporting requirements.
Led a team to ensure timely and accurate delivery of all reports and dashboards.
Conducted knowledge-sharing sessions and mentored junior team members on best practices.