

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
<ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul> at Mahindra Last Mile Mobility Ltd.<ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul> at Mahindra Last Mile Mobility Ltd.
Quality Line Lead/Inspector in Quality Assurance and Quality Control at Creation TechnologyQuality Line Lead/Inspector in Quality Assurance and Quality Control at Creation Technology
<ul><li>Completed PPAPs</li><li>Corrective actions and reports if needed</li><li>Made sure all documented information was up to date</li><li>Was in charge of Quality department for 2 facilities Michigan and North Carolina</li><li>Made sure all quality guidelines are being followed throughout the company</li><li>In charge of all inspectors to make sure all guidelines were being followed</li><li>Certified lead auditor for ISO 9001:2015</li><li>Issued Corrective Actions and discrepancy reports if needed</li><li>Setup and performed calibration schedules</li><li>Controlled external quality failures by addressing the root cause, using a 5 why system</li></ul> at Hydra-Flex Corporation<ul><li>Completed PPAPs</li><li>Corrective actions and reports if needed</li><li>Made sure all documented information was up to date</li><li>Was in charge of Quality department for 2 facilities Michigan and North Carolina</li><li>Made sure all quality guidelines are being followed throughout the company</li><li>In charge of all inspectors to make sure all guidelines were being followed</li><li>Certified lead auditor for ISO 9001:2015</li><li>Issued Corrective Actions and discrepancy reports if needed</li><li>Setup and performed calibration schedules</li><li>Controlled external quality failures by addressing the root cause, using a 5 why system</li></ul> at Hydra-Flex Corporation
Regional Quality Manager/Quality Systems Manager/Quality Assurance Supervisor at GrifolsRegional Quality Manager/Quality Systems Manager/Quality Assurance Supervisor at Grifols