Abraham Alias
Cochin
Summary
Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
Results-driven Deployment Lead with a proven track record of highly productive and efficient task completion. Specialize in software deployment, project management, and process optimization. Excel at communication, teamwork, and problem-solving to achieve project goals. Committed to delivering high-quality results on time and within budget.
Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.
Overview
9
9
years of professional experience
Work History
FTTX DEPLOYMENT LEAD
Reliance Jio
Cochin
04.2016 - Current
- Conducted regular reviews of existing deployments to ensure that best practices are being followed.
- Negotiated to secure favorable quotes and contracts for supplies.
- Monitored post-deployment activities including performance tuning, system health checks, user acceptance tests.
- FTTX_OLT Core migration activity going on all over kerala.
- Supported material delivery and consumption posting on time.
- Assisted in training users on how to use new software applications after deployment is complete.
- Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
- Coordinated with stakeholders to determine release requirements and timelines.
Education
High School Diploma -
MCMHSS,Pattimattom
Pattimattom,Cochin,Kerala07-2012
Skills
- Customer support
- Cross-functional coordination
- Configuration management
- Incident management
- Continuous integration
- Continuous deployment
- Risk management
- Project management
- Prepare reports
- Team collaboration
- Testing and troubleshooting
- Risk mitigation planning
- Network architecture
- Continuous improvement
- Performance metrics
- Change management
- Teamwork
- Excellent communication
- Root-cause analysis
- Problem-solving aptitude
- Decision-making
- Vendor selection
Timeline
FTTX DEPLOYMENT LEAD
Reliance Jio
04.2016 - Current
High School Diploma -
MCMHSS,Pattimattom