Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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ABRAHAM BENJAMIN

Summary

Proven System Engineer with a track record of enhancing network security and reducing system downtime at Caro Computers. Skilled in troubleshooting, technical support, and Cisco router security, demonstrating a keen ability to resolve complex technical issues and improve service quality. Expert in hardware and software management, ensuring optimal system performance and customer satisfaction.

Overview

17
17
years of professional experience

Work History

System Engineer

Caro Computers
04.2021 - Current
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Maintained compliance with standard regulations by implementing stringent security measures across all network devices and systems.
  • Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
  • Managing LAN Network for internet access and Working with service provider for Link issues.
  • Analyzed security logs to determine and alleviate network threats.
  • Assisted in the development of disaster recovery plans, ensuring minimal impact on business continuity during unforeseen events.
  • Conducted rigorous testing of new systems prior to deployment, identifying potential issues and mitigating risks accordingly.
  • Designed efficient processes for data backup and storage management, safeguarding vital information from loss or corruption.
  • Working with customers and supporting them on issues.
  • Completed software updates and assessed security patches for optimized computer use.
  • Managed and monitored installed systems for highest level of availability.

Buying and Selling Garments Offline and Online

J & M Traders
12.2007 - 03.2021

Education

Bachelor of Arts -

Bangalore University
Bengaluru, India
12.2013

Skills

  • Troubleshooting
  • Hardware and software installation
  • Technical Support
  • Hardware Configuration
  • Application support
  • Cisco router and switch security

Additional Information

Name: Abraham Benjamin
Father's Name: Benjamin
Date of Birth: December 9, 1983
Sex: Male
Marital status: Married
Nationality: Indian
Languages Known: English, Hindi, Kannada and Tamil
Strengths: Zeal, Perseverance

Timeline

System Engineer

Caro Computers
04.2021 - Current

Buying and Selling Garments Offline and Online

J & M Traders
12.2007 - 03.2021

Bachelor of Arts -

Bangalore University

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ABRAHAM BENJAMIN