Abu Ashwad

Team : Global Risk Assurance

Roles and Responsibilities

• Working with process owners and business stakeholders to translate business requirements within ServiceNow GRC and proposing resolution and design suggestions.
• Designing and implementing GRC Policies and procedures within the ServiceNow platform
• Configuring and maintaining GRC/IRM modules, such as Risk management, Compliance management, Regularity change management and Privacy management
• Collaborating with clients to understand their specific GRC needs and tailor ServiceNow platform to meet those needs
• Providing training programs relevant to ServiceNow use and administration for end users
• Troubleshooting and resolving issues related to the ServiceNow GRC platform
• Keeping up-to-date with new features and updates to the ServiceNow GRC platform and providing recommendations for improvements
• Setting up risk rating matrix
• Creating Questionnaire templates
• Creating and maintaining Entity Classes, Entity Types and Entities

Product Name: Market Data & Estimates

Roles and Responsibilities

• Handled the content tools testing and troubleshooting the bugs/issues.
• Collaborated with other teams and scrum teams for resolving client issues
• Experience with estimate data/content on the platform, their display issues
• Involved in Major BUG fix of Historical changes & stale estimates Revamp

Roles and Responsibilities

• Worked in MI integration project
• Developed 200+ SQL scripts for new MI data base
• Working with client support team to resolve client Queries and requests using SQL data base
• Written SQL scripts for Quality improvement and Manpower saving
• Involved in Lean project/ scrum calls / sprint planning / grooming sessions.

Roles and Responsibilities

• Worked with a contributor support team to give support of various broker requests.
• Mentorship to new trainees on estimates, actual and guidance processes
• To undertake in-depth analysis of the research reports that has been provided by Research Firms.
• To conduct research, analyzing and processing financial statements of various companies trading in the U.S. and other Global Stock Exchange.
• Analysis of Press releases given by the company to calculate the Actual and Guidance includes various key financial ratios (EPS, BVPS, ROE, and all per share data items)
• To extract the information relating to Estimates to arrive at consensus.