Summary
Overview
Work History
Education
Skills

ABU BACKER KB

Technical Specialist
Chennai,TN

Summary

13 years experience Technical Specialist with strong analytical and problem-solving skills, adept at deploying and maintaining complex systems. Proven ability to collaborate with cross-functional teams, fostering environment of trust and flexibility. Skilled in troubleshooting, system optimization, and providing technical support. Known for delivering consistent results and adapting to evolving project requirements.

Overview

13
13
years of professional experience

Work History

Technical specialist

HCL Tech
01.2022 - Current
  • Executed enterprise-wide migration of ~6,500 ESXi hosts from versions 6.5/6.7/7.0 to
  • VMware ESXi 8.0.3, ensuring high availability and zero critical outages
  • Managed vCenter Server lifecycle, including upgrades, patching, security hardening,
  • vSphere, HA, DRS, SRM, vMotion, Storage vMotion, Distributed vSwitch, VMware Update Manager (VUM), Lifecycle Manager
  • VM Provisioning, Templates, Snapshots, Host Migration,manage scsi/san storage,raw device mapping, resources pool,snapshot.
  • Build, configured, and deployed virtual machines, cloning, and P2V/V2V
  • migrations and maintained VMware HA, DRS, Distributed Switches, and Port Groups
  • Performed HP OneView upgrades, firmware updates, BIOS, iLO 5, and iDRAC
  • upgrades. Supported Dell and HPE rack/blade servers, coordinating hardware replacement with vendor teams
  • Provided L3 production support, troubleshooting VMware, Windows, and infrastructure issues.
  • ITIL Incident Management, Change Management, Problem Management and support 24/7
  • Supported Azure and AWS environments including VM provisioning, IAM, S3, Azure AD, and networking
  • Managed ScaleIO ,MDM fault sets, and infrastructure health monitoring

IT Analyst

Tata Consultancy Service (TCS)
06.2015 - 01.2022
  • Administration & Management of 7,000 windows Servers
  • Responsible to troubleshoot and provide quick resolution to Production down Critical Issues and consultative queries related to VSphere, VMware View
  • Responsible to Upgrade the Virtual Environment by Patching and upgrading vCentre Server and Esxi Servers either using VMware Update Manager or CLI
  • Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster
  • Vmotions the virtual servers with in the host for balancing the cluster
  • Plan and schedule HP One view upgrade, Flex Upgrade & firmware upgrades
  • Health Checkup of all the Production Servers, monitoring the alerts on a routine basis
  • Installing & Configuring Roles and Features
  • Managing Active directory, Print Servers, DHCP Servers. Providing printer access as per project request, print quota and Banner Removal
  • Configuring DHCP, assigning scopes, address reservations
  • Maintaining Day to Day activities like checking accurate resolution for windows server, server hardware issues, Microsoft &VERITAS clusters and VMware using monitoring tools (SCOM)
  • Monthly Security Patch Managing & Maintaining using Tanium
  • Active Directory, Azure AD, DNS, DHCP, Group Policy(GPO), Server Build & Decommissioning

Associate

HCL Info Systems
04.2013 - 06.2015

• Executed vMotion and storage migrations to balance cluster workloads

  • Support windows server troubleshooting and patching update.

• Configured and managed RAID, firmware upgrades, and capacity planning

• monitoring using SCOM and Administered Active Directory, DHCP, DNS, Print Services, and Windows server roles

IT Support Engineer

ACCEL Frontline Limited
09.2012 - 03.2013
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.

Education

B.Tech - Information Technology

Kongunadu College Of Engineering, Namakkal, India
06.2012
GPA: 7.4 CGPA(First Class)

Skills

VMware ESXi 6x / 7x / 803, vCenter Server, vSphere, HA, DRS, vMotion, Storage vMotion

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ABU BACKER KBTechnical Specialist