ABU SANOOZI S
Summary
Dynamic Operations Specialist with a proven track record at Allianz, excelling in policy verification and client relations. Demonstrated ability to enhance operational efficiency and ensure compliance through meticulous auditing and underwriting support. Adept at fostering team collaboration and leveraging strong communication skills to resolve client issues, contributing significantly to process improvement initiatives.
Overview
2
2
years of professional experience
Work History
Operations Specialist (Insurance)
Allianz
Trivandrum, Kerala, India
01.2023 - 09.2024
- Policy Verification: Verified insurance policies for accuracy, ensuring correct policy numbers, insured names, and coverage details.
•Client Interaction: Communicated with clients to resolve discrepancies in their policies, providing clear and professional support to ensure satisfaction.
•Auditing: Conducted detailed audits of insurance policies and client documents, identifying and correcting any inconsistencies or errors.
•Underwriting Support: Worked closely with underwriters to resolve policy issues, ensuring timely and accurate corrections to policies.
•Policy Creation: Assisted in the creation of new insurance policies, ensuring all relevant data was properly entered and documented.
•Premium Invoicing: Prepared and reviewed premium invoices for accuracy, ensuring clients were billed correctly and in a timely manner.
•Process Improvement: Contributed to the continuous improvement of operational processes, identifying areas for greater efficiency and accuracy.
•Compliance: Ensured all policies and documentation adhered to company standards and regulatory requirements.
•Team Collaboration: Collaborated with internal teams to streamline workflows and enhance service delivery to clients.
Education
MBA - Finance And Marketing
APJ ABDUL KALAM UNIVERSITY
KERALA, INDIA09-2022
Bachelor of Commerce - Co-operation
UNIVERSITY OF KERALA
KERALA, INDIA03-2020
Skills
- Operations coordination
- Insurance Documentation
- Planning and coordination
- Case management
- Policy verification
- Insurance policies knowledge
- Underwriting support
- Communication skills
- Proficiency in Microsoft office
- Excellent team player
- Leadership potential
- Problem-solving
- Auditing
- Premium invoicing
- Client Relations
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Operations Specialist (Insurance)
Allianz
01.2023 - 09.2024
MBA - Finance And Marketing
APJ ABDUL KALAM UNIVERSITY
Bachelor of Commerce - Co-operation
UNIVERSITY OF KERALA