Achin Thapliyal
New Delhi
Summary
Results-oriented sales and marketing leader with over 15 years of experience in B2B and B2C environments. Expertise in driving revenue through relationship-based selling, pipeline generation, and closing high-value deals. Proven track record in expanding market presence and influencing key decision-makers within infrastructure and construction sectors.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Development Manager
Dconstruxtion Build Pvt. Ltd.
Faridabad
04.2023 - Current
- Drove revenue growth via strategic planning, market intelligence, and targeted outreach.
- Led end-to-end business development for construction solutions, focusing on B2B client acquisition.
- Identified new market opportunities and expanded presence across key segments.
- Engaged with architects, consultants, contractors, and stakeholders to drive specification-based sales.
- Facilitated technical and commercial discussions to effectively align solutions with project requirements.
- Managed long-cycle deals with multiple stakeholders, achieving successful closures.
- Established robust pipelines by leveraging consultant relationships and ensuring precise project tracking.
- Enhanced client retention through proactive relationship management and tailored solution strategies.
AGM – Sales
Mercedes-Benz Global Star
09.2019 - 10.2022
- Led high-performing team to surpass aggressive sales targets and achieve revenue goals.
- Cultivated strong relationships with corporate and institutional clients, driving repeat business.
- Implemented structured sales processes to enhance lead tracking and conversion efficiency.
- Earned recognition as best team lead and employee of the year for exceptional contributions.
Senior Manager – Sales
Audi New Delhi West
07.2018 - 06.2019
- Converted dormant leads into active revenue streams, recovering 12% in revenue through targeted CRM segmentation.
- Provided premium service while effectively managing high-value clients.
- Maintained OEM compliance with SOPs to ensure elite-level customer experience.
Product Manager – Sales
Silver Arrows (Mercedes-Benz)
06.2015 - 08.2018
- Achieved top sales performance across multiple quarters by implementing targeted strategies that increased client engagement.
- Delivered consistent sales results by leveraging personalized service and proactive communication.
- Cultivated strong client relationships, resulting in high retention rates and consistent repeat business.
- Earned recognition as best employee in Q2, receiving an international incentive trip for exceptional sales achievements.
Sales Manager
Audi Delhi South
02.2012 - 06.2015
- Managed premium clientele with 24/7 responsiveness, significantly enhancing satisfaction.
- Achieved high CSI scores through strict adherence to SOP compliance.
- Achieved a Thailand incentive trip for recognition as Employee of the Year due to exceptional performance.
- Received recognition as Employee of the Year in 2014 for outstanding performance.
Operations Team Lead
BPO Management Inc.
08.2006 - 12.2011
- Led 32-member team ensuring system uptime and client satisfaction.
- Managed daily operations and workflow of the customer service team.
- Established leadership, process control, and performance review systems to enhance team effectiveness.
- Executed process improvements that streamlined workflows and minimized delays.
- Formulated strategies that increased customer satisfaction and elevated service quality.
- Trained and mentored new team members on procedures and best practices.
Education
High School Diploma -
Kendriya Vidyalaya
Delhi04-2003
B.Com - Commerce
Shyam Lal College
Delhi05-2008
MBA - Sales & Marketing
Swami Vivekananda Subharti University
DelhiSkills
- B2B sales
- Lead generation
- Sales forecasting
- Key account management
- Negotiation and closures
- Proposal management
- Channel development
- Strategic alliances
- CRM and pipeline management
- Market analysis
- Solution selling
- Contractor engagement
Current Role
Currently working as a Business Development Manager at Dconstruxtion Build Pvt. Ltd., I lead end-to-end business development for construction and project-based solutions with a strong focus on B2B sales. I actively engage with architects, consultants, contractors, and key stakeholders to drive specification-based selling and build a robust project pipeline. My role involves conducting technical and commercial discussions, identifying new market opportunities, and managing long sales cycles involving multiple decision-makers. I focus on strengthening client relationships, ensuring repeat business, and driving consistent revenue growth through strategic planning, market intelligence, and targeted outreach initiatives.
Certification
Doeacc "O" Level
Languages
- English
- Hindi
Personal Information
Hobbies and Interests
Driving
Travelling
Exploring New Places
Achievements
Best TeamLead - Mercedes-Benz Global Star Mar 2020
Won Certificate and Award
Employee of the Year - Mercedes-Benz India Pvt. Ltd. Jan 2017
Won All Expense Paid Trip to Europe
Best Employee Agility Program - Mercedes-Benz India Pvt. Ltd. Sep 2016
Won All Expense Paid Trip to Vietnam
Best Employee Quarter 2 - Silver Arrows, Noida - India Apr 2016
Won All Expense Paid Trip to Dubai with Spouse
Employee of the Year - Audi Delhi South Apr 2014
Won All Expense Paid Trip to Thailand
Tools And Platforms
- MS Excel
- OEM Portals
- Google Workspace
Recognitions
- 2020, Best Team Lead, Mercedes-Benz Global Star
- 2017, Employee of the Year, Mercedes-Benz India
- 2016, Best Agility Performer, Mercedes-Benz India
- 2016, Best Employee Q2, Silver Arrows
- 2014, Employee of the Year, Audi Delhi South
Languages
English
Proficient (C2)
C2
Timeline
Business Development Manager
Dconstruxtion Build Pvt. Ltd.
04.2023 - Current
AGM – Sales
Mercedes-Benz Global Star
09.2019 - 10.2022
Senior Manager – Sales
Audi New Delhi West
07.2018 - 06.2019
Product Manager – Sales
Silver Arrows (Mercedes-Benz)
06.2015 - 08.2018
Sales Manager
Audi Delhi South
02.2012 - 06.2015
Operations Team Lead
BPO Management Inc.
08.2006 - 12.2011
High School Diploma -
Kendriya Vidyalaya
B.Com - Commerce
Shyam Lal College
MBA - Sales & Marketing
Swami Vivekananda Subharti University