Adarsh C. G
Riyadh,Saudi Arabia
Summary
Dynamic leader with a proven track record at Dunkin Donuts, enhancing operational efficiency and boosting team performance. Expert in forecasting and inventory monitoring, coupled with exceptional staff supervision skills. Achieved significant improvements in customer satisfaction and financial performance, demonstrating a keen ability to exceed corporate goals through strategic planning and cross-functional teamwork.
Overview
13
13
years of professional experience
Work History
Multi Brands Area manager
Nomou Company Holding
Riyadh, Saudi Arabia
06.2025 - Current
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Mentored team members by demonstrating best practices for sales and customer service.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Area Manager
Barns cafe and Restaurant
Riyadh, Saudi Arabia
02.2024 - 03.2025
- Oversaw training programs designed to educate staff on proper cash handling procedures.
- Investigated customer complaints related to product quality or service issues at any given store location.
- Created weekly reports tracking key metrics such as sales volume, profit margins, payroll costs, labor hours worked.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Developed and implemented strategies to improve financial performance, customer service, and operational efficiencies across multiple locations.
- Analyzed sales data from individual stores to identify areas of improvement and develop action plans for growth.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Monitored daily operations of multiple locations including scheduling shifts for staff members.
- Trained and coached store managers on best practices for personnel management, customer relations, inventory control, merchandising techniques, and store operations.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for upper management.
- Worked with cross-functional teams to achieve goals.
Senior Area Manager
Dunkin Donuts
, Saudi Arabia
04.2018 - 10.2023
- Company Overview: Working for Dunkin Donuts, Saudi Arabia as an Senior Area Manager
- Responsible for all in store training efforts, which includes hands on operational training for the team, building people capability and professional growth-oriented training
- Profit & Loss management by following LSM activity/cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Managed inventory and supplies to ensure materials were available when needed.
- Ensure that company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Organized events such as product launches, promotional activities or special occasions.
- Maintaining fast, accurate service, exemplifying customer mania, and ensuring products are consistent with company quality standards
- Prepared monthly reports summarizing store performance against goals set out at the beginning of the month.
- Implemented systems for tracking employee attendance records and payroll information.
- Evaluated store performance against key metrics such as sales targets, budgets, expenses.
- Coached and mentored staff on best practices for customer service, operations, merchandising, safety and security protocols.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
Restaurant General Manager
Kentucky Fried Chicken (K.F.C)
Karnataka, India
10.2012 - 02.2018
- Company Overview: Worked as Restaurant General Manager with YUM Restaurant International India Pvt ltd
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Supervised food preparation, ordering of supplies, and inventory control.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted in recruiting, training, and scheduling staff members.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Managed inventory and supplies to ensure materials were available when needed.
- Prepared monthly financial reports for upper management review.
- Maintained accurate records of sales transactions and other financial information.
- Updated and maintained databases with current information.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
Education
Diploma - Computer Science
State Government Polytechnic Collage
karnataka08.2011
Skills
- Microsoft Excel
- Microsoft Presentation
- Forecasting
- Standard operating procedures
- Key performance indicators
- Inventory monitoring
- Budgets
- Sales support
- Staff supervision
- Team Player
Languages
English
Hobbies and Interests
- Playing and Watching sports events
- Travelling
Drivinglicenseexpiry
04/15/28
Personal Information
- Place of Birth: Karnataka
- Date of Birth: 03/16/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Arabic
Elementary
A2
Affiliations
- · The 7 Habits of Highly Effective People.
- Basic Supervisory skills, YUM Restaurants International.
- How we win together, YUM Restaurants International.
- Developing Champions Module & GRTL(Get Ready To Lead) session, YUM Restaurants International.
- Managerial Developing Programme (MDP), YUM Restaurants International.
- Food Hygiene Safety, YUM Restaurant International.
- FINANCIAL EXCELLANCE REVIEW (FER) , YUM Restaurant International.
- LEADING THE RESTAURANT(LAR‑1) , YUM Restaurant International.
Disclaimer
- I confirm that the above given information in data is true, complete to the best of my knowledge.
References
- References available on request
Timeline
Multi Brands Area manager
Nomou Company Holding
06.2025 - Current
Area Manager
Barns cafe and Restaurant
02.2024 - 03.2025
Senior Area Manager
Dunkin Donuts
04.2018 - 10.2023
Restaurant General Manager
Kentucky Fried Chicken (K.F.C)
10.2012 - 02.2018
Diploma - Computer Science
State Government Polytechnic Collage