Adarsh Jha
Bilaspur
Summary
Driven Jr. Techno Functional Consultant with a proven track record at IBSL, enhancing system efficiency and client satisfaction through expert Business Process Analysis and effective team communication. Excelled in solution implementation and workflow configuration, significantly improving business workflows and software system design.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Jr. Techno Functional Consultant
IBSL
02.2024 - Current
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Determined proper methodologies and procedures to use based upon project specifications.
- Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Developed reports using SQL server reporting services.
- Handled scripting tasks for debugging and automation.
Software Engineering Intern
IBSL
10.2023 - 01.2024
- Provided software and hardware troubleshooting to maintain performance levels.
- Collaborated with software engineers to develop and test application procedures for system efficiency.
- Tested and verified defects, conducting automated trials of root-cause failures.
Education
B.Tech - CSE
ISBM
Raipur09.2024
Senior Secondary School -
Indian Public School
Madhubani06.2020
Secondary School -
Indian Public School
Madhubani , India06.2018
Skills
- ERPNext
- Business Process Analysis
- User Training
- Process Review
- Client interaction
- Software system design
- Team Communication
- Solution Implementation
- Workflow configuration
- Client training
- Business Workflows
Certification
- Python Programming
- Java
Timeline
Jr. Techno Functional Consultant
IBSL
02.2024 - Current
Software Engineering Intern
IBSL
10.2023 - 01.2024
- Python Programming
- Java
B.Tech - CSE
ISBM
Senior Secondary School -
Indian Public School
Secondary School -
Indian Public School
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