Adarsh Kumar
Navi Mumbai
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
Work History
Executive - Telecaller
Mahindra Holidays And Resorts India Limited
Navi Mumbai
12.2022 - 02.2024
- Facilitated seamless handover of leads between departments to ensure timely follow-ups were conducted as required.
- Collaborated with colleagues to streamline processes and share best practices for efficient telecalling operations.
- Provided immediate assistance to colleagues when needed, fostering a collaborative work environment within the team.
- Contributed to team success by consistently meeting or exceeding set performance targets.
- Assisted in developing scripts for outbound calls, resulting in more effective communication with potential clients.
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
Sales Associate
Scimarg Ventures Private Limited
Navi Mumbai
01.2021 - 01.2023
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Analysed client requirements and specifications to recommend suitable solutions.
- Coordinated and maintained efficient tracking system for effective follow up on all customers and feedback and future requirements.
Business Development Executive
Resurgent India Limited
Gurgaon
08.2022 - 10.2022
- Evaluating Request For Proposal (RFP), Expression Of Interest (EOI) and Terms Of Reference (TOR)
- Apply for pre-bid query
- Preparation and submission for bid documents
- Submitting price bids and other financial documents
- Using DSC to submit important tenders online
Education
10th ISCE -
Ryan International School
Kharghar 04.2005 - 03.2015
B.Com(H) - Business Management
Amity University
Mumbai 08.2019 - 06.2022
12th HSC - Commerce
Dhyanjot Junior College
04.2018 - 03.2019
Skills
Adaptability
undefinedTimeline
Executive - Telecaller
Mahindra Holidays And Resorts India Limited
12.2022 - 02.2024
Business Development Executive
Resurgent India Limited
08.2022 - 10.2022
Sales Associate
Scimarg Ventures Private Limited
01.2021 - 01.2023
B.Com(H) - Business Management
Amity University
08.2019 - 06.2022
12th HSC - Commerce
Dhyanjot Junior College
04.2018 - 03.2019
10th ISCE -
Ryan International School
04.2005 - 03.2015
Similar Profiles
Sureka RajendranSureka Rajendran
Senior Relationship Manager at Mahindra Holidays & Resorts India LimitedSenior Relationship Manager at Mahindra Holidays & Resorts India Limited
Balkrishan ThakurBalkrishan Thakur
Senior Relationship Manager at Mahindra Holidays and Resorts India Ltd.Senior Relationship Manager at Mahindra Holidays and Resorts India Ltd.
Sarosh WankadiaSarosh Wankadia
Corporate Manager - Head of Content & Digital Learning at MAHINDRA HOLIDAYS & RESORTS INDIA LTDCorporate Manager - Head of Content & Digital Learning at MAHINDRA HOLIDAYS & RESORTS INDIA LTD