Adarsh Kumar
Navi Mumbai
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
Work History
Executive - Telecaller
Mahindra Holidays And Resorts India Limited
Navi Mumbai
2022.12 - 2024.02
- Facilitated seamless handover of leads between departments to ensure timely follow-ups were conducted as required.
- Collaborated with colleagues to streamline processes and share best practices for efficient telecalling operations.
- Provided immediate assistance to colleagues when needed, fostering a collaborative work environment within the team.
- Contributed to team success by consistently meeting or exceeding set performance targets.
- Assisted in developing scripts for outbound calls, resulting in more effective communication with potential clients.
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
Sales Associate
Scimarg Ventures Private Limited
Navi Mumbai
2021.01 - 2023.01
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Analysed client requirements and specifications to recommend suitable solutions.
- Coordinated and maintained efficient tracking system for effective follow up on all customers and feedback and future requirements.
Business Development Executive
Resurgent India Limited
Gurgaon
2022.08 - 2022.10
- Evaluating Request For Proposal (RFP), Expression Of Interest (EOI) and Terms Of Reference (TOR)
- Apply for pre-bid query
- Preparation and submission for bid documents
- Submitting price bids and other financial documents
- Using DSC to submit important tenders online
Education
10th ISCE -
Ryan International School
Kharghar 2005.04 - 2015.03
B.Com(H) - Business Management
Amity University
Mumbai 2019.08 - 2022.06
12th HSC - Commerce
Dhyanjot Junior College
2018.04 - 2019.03
Skills
Adaptability
undefinedTimeline
Executive - Telecaller
Mahindra Holidays And Resorts India Limited
2022.12 - 2024.02
Business Development Executive
Resurgent India Limited
2022.08 - 2022.10
Sales Associate
Scimarg Ventures Private Limited
2021.01 - 2023.01
B.Com(H) - Business Management
Amity University
2019.08 - 2022.06
12th HSC - Commerce
Dhyanjot Junior College
2018.04 - 2019.03
10th ISCE -
Ryan International School
2005.04 - 2015.03
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