ADARSH TIRUVEEDHULA
Support Enginner
HYDERABAD,TG
Summary
DevOps Engineer with 6+ years of experience in application support and production environments. Skilled in AWS, Docker, Kubernetes, Jenkins, Terraform, Linux, and Python. Experienced in automating deployments, improving system reliability, and troubleshooting production issues with a structured approach.
Overview
7
7
years of professional experience
Work History
Support Engineer
TCS
Hyderabad, India
11.2022 - Current
- Resolved 20-25 production incidents weekly, reducing application downtime by 30%
- Analyzed AWS logs and transaction flows to troubleshoot failures, improving resolution time by 25%
- Monitored critical applications and ensured 99.9% system uptime
- Identified recurring issues and implemented fixes, reducing repeated incidents by 20%
- Collaborated with cross-functional teams to resolve high-priority production issues within SLA
IT Analyst
NTT DATA
Hyderabad, India
04.2019 - 02.2022
- Managed 15+ daily incidents, ensuring resolution within SLA timelines
- Monitored Control-M batch jobs and reduced job failures by 25%
- Analyzed logs and system reports to proactively detect issues, improving response efficiency by 20%
- Generated application health reports, improving visibility and reducing downtime
- Supported multiple healthcare applications, ensuring smooth production operations
Education
B.Tech - Computer Science
GITAM University
Hyderabad, India04-2019
Skills
- AWS (EC2, S3, ALB, Auto Scaling, IAM, CloudWatch)
- Docker
- Kubernetes
- Jenkins (CI/CD Pipelines)
- Terraform (Infrastructure as Code)
- Python
Timeline
Support Engineer
TCS
11.2022 - Current
IT Analyst
NTT DATA
04.2019 - 02.2022
B.Tech - Computer Science
GITAM University