Adeel Muzaffar Mahajan
Srinagar
Summary
Resourceful Core Network Engineer known for high productivity and efficient task completion. Specialize in network troubleshooting, and optimization with advanced skills in LTE/5G technologies, and network protocols. Excel in problem-solving, critical thinking, and communication, ensuring clear understanding and effective collaboration across teams to achieve project goals.
Overview
10
10
years of professional experience
4
4
Certification
Work History
Dy. Manager
RELIANCE JIO
Srinagar
04.2021 - Current
- Manage projects, and ensure smooth field deployment and system integration related to 5G mobility, Jio AirFiber, and 4G.
- Planning, deployment, capacity expansion, and operations of core network elements - AMF, SMF, UPF, Samsung SAEGW, MME, Netscout probes, CSM, Allot DPI, and other nodes.
- Network performance from an end-to-end perspective, identifying potential issues, service assurance, analysis, and optimization of 4G/5G core KPIs like RSR, ASR, PSR, CSSR, CST, etc. using tools like MyCOM.
- Timely closure of all operational and maintenance activities, like daily health checks, routine preventive maintenance, fault management, hardware replacements, support NOC for on-field activities, and sanity testing, so that services remain uninterrupted.
- Tracking network issues through TTs, and following up with NOC/TAC for resolution and RCA.
- Act as an interface to the NPE and NOC teams, ensuring a good network experience and developing collaborative relationships.
- Deployment, configuration, and testing of LI systems for existing and new services through vendor support.
- Spares Ordering, Reconciliations, / Signoff
- Node life cycle management.
- Circle the SPOC for technical issues related to multiple domain services that include LTE, Wi-Fi, FTTH, and Enterprise ILL.
- Audit for service management KPIs that include MTTR, SLA, COPC, REPEAT, and action planning for WoW improvement.
- Handling multiple issues related to devices, profile issues, billing issues, and provisioning issues arising from customer complaints with relevant teams.
Manager
Vodafone Idea
PUNE
12.2020 - 04.2021
- Conducted regular KPI assessments for improvement.
- Executed daily configurations on Packet Core Nodes to meet customer requirements based on the MOP.
- Performed regular maintenance on core networking equipment such as patching firmware upgrades or hardware replacements.
- Performed testing to determine functionality or optimization.
- Collaborated with other teams to resolve problems related to core networks in a timely manner.
Engineer
ERICSSON
Noida
08.2019 - 12.2020
- Operations and maintenance of Ericsson Packet Core equipment
- Troubleshooting of issues in Packet Core and Evolved Packet Core Network via tickets
- Daily KPI monitoring and optimization
- Day today configurational changes on Packet core nodes as per customer requirement according to the MOP
- Experience on Huawei and Nokia nodes
- Handling many offshore Operator's projects like Telefonica [UK, Colombia, Ecuador]
DTS Lead
RELIANCE JIO (On roles of Kutumbcare Pvt. LTD.)
Srinagar
02.2017 - 04.2019
- Integration, Operations and Optimization of Evolved Packet Core network
- Daily Health Check of Core nodes (MME, SAEGW)
Technical Support Engineer
DELL
Gurugram
05.2016 - 09.2016
- Company Overview: Dell Pro Support, a commercial tech support mainly for IT Professionals for LATTITUDE, VOSTRO, INSPIRON and OPTIPLEX series of DELL
- Investigated and applied swift solutions to root causes of technical issues
- Utilized a centralized server to offer remote desktop support
- Managed day-to-day functions in admin servers including back-up and upgrades recovery management of disk space etc
- Implemented and upgraded application patches and updated business applications using a remote desktop
- Supported end users in the investigation and resolution of hardware and software problems
- Dell Pro Support, a commercial tech support mainly for IT Professionals for LATTITUDE, VOSTRO, INSPIRON and OPTIPLEX series of DELL
Desktop Support Engineer
IT SUPPORT DESK
Gurugram
05.2015 - 05.2016
- Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment
- Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals
- Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels
- Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network
Education
B. TECH - ELECTRONICS & COMMUNICATION ENGINEERING
BGSB UNIVERSITY
06.2015
HIGHER SECONDARY Part II -
GREEN LAND EDU. SOCIETY
04.2010
HIGH SCHOOL -
GREEN VALLEY EDU. INSTT.
10.2008
Skills
- Engaging Presentation Abilities
- Reliable Professionalism
- Effective Team Coordination
- Project Coordination Expertise
- Continuous quest for Improvement
Accomplishments
- Certificate of Excellence awarded by the Regional Human Resources Head for exceptional contributions to the Jio 5G rollout in Kashmir Circle
Certification
- 5G Professional Certification, Jio
- Machine Learning Fundamentals, Ericsson
- Automation Fundamentals Level Certification, Ericsson
- 4G Network Essentials (NET02x), IMT France via edX
Volunteer Experience
Voluntarily assistance to Handicap International for their European Commission Humanitarian Aid and Civil Protection (ECHO) supported project aimed at spreading awareness about land mines, Explosive Remnants of Wars (ERWs) and Improvised Explosive Devices (IEDs) in the frontier districts of J & K.
Languages
- English
- Urdu
- Hindi
- Kashmiri
Personal Information
- Passport Number: N7885752
- Passport Expiry Date: 07/02/26
- Date of Birth: 03/02/92
- Gender: Male
- Marital Status: Married
Timeline
Dy. Manager
RELIANCE JIO
04.2021 - Current
Manager
Vodafone Idea
12.2020 - 04.2021
Engineer
ERICSSON
08.2019 - 12.2020
DTS Lead
RELIANCE JIO (On roles of Kutumbcare Pvt. LTD.)
02.2017 - 04.2019
Technical Support Engineer
DELL
05.2016 - 09.2016
Desktop Support Engineer
IT SUPPORT DESK
05.2015 - 05.2016
- 5G Professional Certification, Jio
- Machine Learning Fundamentals, Ericsson
- Automation Fundamentals Level Certification, Ericsson
- 4G Network Essentials (NET02x), IMT France via edX
B. TECH - ELECTRONICS & COMMUNICATION ENGINEERING
BGSB UNIVERSITY
HIGHER SECONDARY Part II -
GREEN LAND EDU. SOCIETY
HIGH SCHOOL -
GREEN VALLEY EDU. INSTT.
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