Summary
Overview
Work History
Education
Skills
Certification
Onlinecontests
Elearningcertifications
Personal Information
Languages
Accomplishments
Languages
Timeline
Generic
Adhi Thulliya Nayaki Elangovan

Adhi Thulliya Nayaki Elangovan

Tindivanam

Summary

To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the symbolic growth of the organization with my technical, innovative, and logical skills, and to grow with the organization where I can effectively contribute my skills as a professional.

Overview

2
2
years of professional experience
1
1
Certification

Work History

SUPPORT ANALYST , CRITICAL RESOURCES

TATA CONSULTANCY SERVICES
Chennai
07.2022 - Current
  • Having 2+ years of experience as a developer and support analyst in the IT development space at Tata Consultancy Services, Chennai.
  • Worked in critical applications called 'CyberArk', 'Cryptographic', 'ServiceNow','Cyber Security' for WESTPAC across multiple regions (Australia ,North America, US) clients - Westpac Banking services
  • Achieved high levels of customer satisfaction by effectively resolving problems with a personable and well-informed approach.
  • Design, develop, and maintain Informatica cloud data integration processes using the appropriate data load technique, including Push-Down Optimization and partitioning for performance optimization.
  • Monitor and proactively identify delays in the jobs using the Unveiled Tool.
  • Ability to meet deadlines and handle multiple tasks, decisive with strong leadership qualities, flexible in work schedules, and possess good communication skills.
  • Assisted customers with their requests and provided answers to enhance their overall satisfaction.
  • Investigated root causes of incidents reported by users in order to identify underlying problems that may have caused them.
  • Supported the development team during the deployment process by providing guidance on best practices for system configuration.
  • Increased efficiency of operations by utilizing various software and process optimization tools.
  • Resolved record-breaking backlog of support tickets following major system malfunction.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Hands-on experience in debugging the Java, Python code for issue analysis.

SYSTEM ENGINEER

TATA CONSULTANCY SERVICES
Chennai
06.2023 - 11.2023
  • Contributed to the ONEBMS DOCUMENTATION project from JUN 2023 to NOV 2023.
  • Devised uniform templates to streamline document presentation.
  • Supported in the establishment of efficient processes and procedures connected to document management systems.
  • Ensured compliance of documentation with regulations through regular reviews and updates.
  • Developed test plans and strategies for products.
  • Executed manual and automated tests in different environments.
  • Collaborated with development teams on fixing bugs and improving existing features.

Education

BE - Electronics and Communication Engineering

Mailam Engineering College
Mailam
01.2022

HSC -

St. Philomena’s Girls Higher Secondary School
Tindivanam
01.2018

SSLC -

St. Philomena’s Girls Higher Secondary School
Tindivanam
01.2016

Skills

  • Cyber Security
  • Servicenow
  • Cyberark
  • Google Cloud Platform (GCP)
  • Salesforce
  • Jira
  • GIT
  • MS Office
  • Python
  • Agile

Certification

  • Google cloud Certification(GCP)
  • AWS
  • Cyber Security, Packethacks
  • Python, Barton Poulson
  • Java, Stanford
  • UX/UI Design, Self-study

Onlinecontests

TCS contests like INFYTQ, INFRAMIND, CODEVITA

Elearningcertifications

  • Cisco - Essentials of Cybersecurity
  • Java for Beginners
  • JavaScript by The Net Ninja
  • PowerPoint for Beginners

Personal Information

  • Father's Name: Elangovan U
  • Mother's Name: Bharathi E
  • Date of Birth: 07/06/2001
  • Gender: Female

Languages

Tamil
First Language
English
Advanced
C1

Accomplishments

  • TCS - Star of the Month Award, Dec -2022
  • TCS - On the Spot Award, july - 2023
  • TCS - Professional awards and achievements , jan - 2024
  • TCS - WEstpac ( performance award given by the customer) August - 2024

Languages

English , Tamil

Timeline

SYSTEM ENGINEER

TATA CONSULTANCY SERVICES
06.2023 - 11.2023

SUPPORT ANALYST , CRITICAL RESOURCES

TATA CONSULTANCY SERVICES
07.2022 - Current

BE - Electronics and Communication Engineering

Mailam Engineering College

HSC -

St. Philomena’s Girls Higher Secondary School

SSLC -

St. Philomena’s Girls Higher Secondary School
Adhi Thulliya Nayaki Elangovan