Adil Azeez

• Identified opportunities to improve business process flows and productivity.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
• Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
• Managing Cluster having 15 Branches in South Delhi with a total Deposit (CASA + TD) presently at 6,300 Cr
• Responsible for NTB ( New To Bank Acquisition across branches with focus on Premium accounts.) Responsible for NPS – Net Promoter Score achievement of the cluster
• Guiding Branch Heads to device strategies to break even into profitability mode through weekly reviews and granular tracking
• Term Deposits – Ensuring % branches Achieving Total Deposits
• Ensuring Branch Relationship Managers' Account Acquisition Productivity is met month on month
• Focus on Fee Income and throughput through Trade and Retail Forex Income, Investment, Wealth products, Life and General insurance business
• Governance- Audit and Reduction of Customer complaints across branches
• P&L- Ensuring Operating Profit (Core) Attrition- Employee & Customer.

• (Branch Total Liabilities Book Size FY 22 – 3,150 Crores ) .
• Business Achievements (FY 21 -22):-
• 1. Achieved 36% And 91% incremental growth in CASA+TD business YOY against Banks Budgeted Benchmark of 27% and 30 % for Fy 21-22.
• 2. Obtained the highest efficiency rating in service quality Audit , Credit quality and Compliance.
• 3. Stood at 1st position in current FY amongst all strategic Branches in North India in terms of highest incremental CASA and TD growth.
• 4. Highest Insurance premium sourced for the month of March with 100 % team activation.

• Key Responsibilities: Acquisition Of New Corporate Salary Business from the region
• Overlooking a team of Eight Corporate Salary Managers with a combined work force of Seventy Sales Executives Managing and reviewing worksites activities at various Corporate centers
• Focusing on quality acquisition by sourcing premium corporate clients
• Appraising and reviewing team performance and implementing timely strategies.

• Achievement of CASA NTB Accounts.
• Achievement of CASA NTB CDAB(Absolute Growth).
• Achievement of Investment Products Budget allocated to Sales Team.
• Hiring and Training of Sales Force .
• Planning and Execution of Sales Strategy for achievement of allocated Budgets.

• Total Branch Head Experience Branches - 03

Malviya Nagar (2015 to 2016)

Defence Colony- (2012 till 2015)

Swasthya Vihar- ( 2008 till 2012)

Job Description:-

• Maximized branch revenue by optimizing operations.
• Led branch operations, optimizing resource allocation and workflow for enhanced productivity.
• Chaired regular team meetings, encouraging open dialogue and collaborative problem-solving.

• Maintained positive, professional working environment to optimize staff and customer satisfaction.
• Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.

• Oversaw daily operations, coordinating tasks amongst team members to maximise productivity and efficiency.
• Held daily meetings with staff before starting operations to delegate tasks and assign priorities.

• Enhanced working relationships by participating in team-building activities.
• Built and maintained courteous and effective working relationships.
• Maximized customer engagement and satisfaction by delivering excellent customer service.

• Proactively sourced and developed new business from internal and external referral networks.
• Identified market opportunities to grow new business across dedicated accounts.