Adithya M
Bangalore
Summary
A highly motivated & result oriented individual aspiring for a challenging position in a product/technology/application based organization, where the ample opportunities exist for undertaking the challenging assignments in cutting‐edge innovative technologies. Functional Summary Very Good exposure to Networking technologies Expertise in managing large computer networks Hands on experience in software and hardware maintenance Good team player with good communication skills. Meets the set deadlines and provide a delighting experience to customers and users. Has a proven track record of success in the client‐facing roles and responsibilities Intelligent IT Manager with 9-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager IT
Acko Technology & Services Private Limited
Bangalore
05.2022 - Current
- Team Leadership and Management: Leading and managing a team of IT professionals, including responsibilities such as task delegation, performance evaluations, and fostering a collaborative team environment
- Project Management: IT projects from initiation to completion, including project planning, resource allocation, timeline management, and ensuring deliverables meet quality standards
- Technical Expertise: Expertise in various areas of IT, including network infrastructure, systems administration, cloud computing,any other relevant technical domains
- Problem Solving and Troubleshooting: Identify and resolve complex technical issues efficiently, demonstrating strong problem-solving skills and a proactive approach to troubleshooting
- Policy Development and Implementation: Developing and implementing IT policies and procedures to ensure compliance with industry standards, security protocols, and regulatory requirements
- Vendor Management: Managing relationships with IT vendors and service providers, including contract negotiations, vendor selection, and performance evaluation
- Change Management: Highlight your role in driving organizational change initiatives related to IT systems, processes, or infrastructure upgrades, ensuring minimal disruption to operations and maximizing user adoption
- Training and Development: In training IT staff on new technologies, processes, tools to enhance their skills and knowledge, contributing to the overall professional development of the team
- Budgeting and Cost Control: Showcase your experience in budget planning, forecasting, and financial management within the IT department, including cost-saving initiatives and optimizing IT spending
- Stakeholder Communication: Emphasize your ability to effectively communicate with stakeholders at all levels of the organization, translating technical concepts into non-technical language, and aligning IT strategies with business objectives.
- Assisted in developing and maintaining IT systems, networks, and databases.
- Created detailed documentation for new or updated IT systems and procedures.
- Identified potential areas for improvement in existing IT systems.
- Implemented security measures to protect data from unauthorized access or damage.
- Monitored performance of computer systems and identified problems when they occur.
- Conducted regular audits of IT assets to ensure compliance with company standards.
- Prepared reports on usage trends of computer resources by end users.
- Worked closely with other departments to identify their needs and develop solutions accordingly.
- Analyzed workflows and established priorities for daily operations.
Senior Network Engineer – Level 2
Scalene Works People Solution LLP
02.2020 - 05.2022
- Handling all network related issue in L2 & L3 layers
- Escalating/follow-ups of severity calls like issues related to connectivity/link down as per the defined Escalation matrix
- Handling G-suit ID creations, deletions, creating groups & adding OU’s
- Handling Sophos End point agent
- Handling Call center call flow issues (Ozonetel Application)
- Escalating/follow-ups of severity calls like issues related to connectivity of PRI’s & SIP trunks as per the defined Escalation matrix
- Handling basics End user issues
- Handling Jump Cloud directory-as-a-service.
Passive Network Engineer – Level 2
Value Point Systems Pvt Ltd
02.2017 - 04.2020
- Passive cabling
- Escalating/follow-ups of severity calls like issues related to connectivity/link down as per the defined Escalation matrix
- Resolving basic network issues related like LAN Port, NIC, Network driver, TCP/IP and Subnet
- Providing best L2 & L3 Support for the Organization
- Handling Tickets Using E-helpline and Summit
- Handling of all the network assets overall 900+, prepared and maintain updated data file & correcting all the summit data in tool in daily bases & mainting summit allocation of assets
- Attend issues based on Software, Network, VLAN and desktop issues
- Handling all data file of Passive information of connectivity of end to end of all floors
- Mounted network devices.
Passive Network Engineer in Networking Project Maintenance
MS Info Systems Pvt Ltd
Banaglore
06.2015 - 02.2017
PRI’sAcko
- System Trainee Network administrator Responsibilities held and Major Deliverable
- Managing LAN comprising 16500+ nodes distributed geographically 15 different locations
- Raising & Handling of Purchase Orders for said Network
- Performing Maintenance of data, computing resources availability
- Crimping RJ 45 straight, crossover & rollover cables
- Termination of all kind of Information outlets
- Laying network cables to end to end
- Patching & dressing of network cables
- Testing of end to end network cable connectivity
- Mainting Stock count of all passive network compounds
- Coordinated with Clients to get there issues to resolve on time
- Managing registered vendors in the organization
- Mounted CCTV & Wi-Fi in client locations.
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Provided technical support to users experiencing difficulties with their networks.
Education
Diploma in computer science -
Indian Institute of Integrated Science & Technology
12.2015
Skills
- Configure
- Verify
- Troubleshoot
- Switch
- VLANs
- Inter-switch communications
- Basic router operation
- Routing
- Cisco devices
- ROUTING PROTOCOLS
- RIP
- EIGRP
- OSPF
- SWITCHING
- Inter-VLAN Routing
- STP
- VTP
- ETHER-CHANNEL
- TRUNKING
- IP SERVICES
- NAT
- ARP
- IPSLA/Object Tracking
- Implementing DHCP
- Network management
- Router/Switch IOS upgrade
- Application support
- Network Administration
- Mobile Device Management
- Infrastructure Planning
- User Support
- Project Leadership
- Requirements Analysis
- Multitasking
- Team building
- Time Management
Certification
- CCNA Cisco Certified Network Associate Routing & Switching # CISCO13556157
- Jump Cloud Core Certified
- Servicedesk plus cloud manageengine product certified
Personal Information
- Location Preference: Anywhere
- Date of Birth: 06/05/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Functional Summary
Very Good exposure to Networking technologies Expertise in managing large computer networks Hands on experience in software and hardware maintenance Good team player with good communication skills. Meets the set deadlines and provide a delighting experience to customers and users. Has a proven track record of success in the client‐facing roles and responsibilities
Alternate
9071172751
Extracurricular Activities
Playing Cricket & Badminton Playing Chess
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the corrections of the above-mentioned particulars.
Languages
English, Hindi, Kannada & Tamil
Timeline
Assistant Manager IT
Acko Technology & Services Private Limited
05.2022 - Current
Senior Network Engineer – Level 2
Scalene Works People Solution LLP
02.2020 - 05.2022
Passive Network Engineer – Level 2
Value Point Systems Pvt Ltd
02.2017 - 04.2020
Passive Network Engineer in Networking Project Maintenance
MS Info Systems Pvt Ltd
06.2015 - 02.2017
Diploma in computer science -
Indian Institute of Integrated Science & Technology
- CCNA Cisco Certified Network Associate Routing & Switching # CISCO13556157
- Jump Cloud Core Certified
- Servicedesk plus cloud manageengine product certified
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