Summary
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Hobbies and Interests
Timeline
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Adithya Raj

Adithya Raj

Thiruvalla,Kerala

Summary

Dynamic and dedicated hospitality student with hands-on experience as a Front Office Intern, excelling in customer satisfaction and operational efficiency. Proven track record in boosting revenue through strategic up-selling and enhancing guest experiences with innovative service solutions. Highly skilled in communication, crisis management, and team collaboration, I am eager to leverage my passion for sales and marketing in Marriott's Management Trainee Program.

Work History

Front-Office Trainee

Shangri-La Al Husn
  • Successfully handled guest check-ins and check-outs, maintaining a 95% satisfaction rate
  • Assisted in upselling room upgrades and additional services
  • Served as a primary point of contact for guests, answering inquiries and providing information about hotel services and local attractions

Education

Bachelor of Hotel Management (BHM) -

Welcomgroup Graduate School of Hotel Administration
Manipal
07.2025

Higher Secondary Examination -

Indian School Darsait
Muscat
01.2021

Senior Secondary Examination -

Indian School Darsait
01.2018

Skills

  • Opera PMS
  • Communication

  • Presentation
  • Teamwork
  • Microsoft Office
  • POS
  • Adaptability
  • Problem Solving

Accomplishments

  • City & Guilds diploma in Reception Services (Level 2)
  • Wset Level 1
  • 24 Coursera Certificates
  • Times of Oman Quiz Semi Finalist for three times
  • Best Movie Dialogue Writer at Indian School Talent Fest, Muscat
  • Engaged in multiple college events within front office and F&B operations organized by the college

Languages

English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
French
Beginner (A1)

Personal Information


  • Date of Birth: 12/09/2002
  • Nationality: Indian

Hobbies and Interests

  • Reading
  • Quiz
  • Photography

Timeline

Front-Office Trainee

Shangri-La Al Husn

Bachelor of Hotel Management (BHM) -

Welcomgroup Graduate School of Hotel Administration

Higher Secondary Examination -

Indian School Darsait

Senior Secondary Examination -

Indian School Darsait
Adithya Raj