Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aditi

Aditi

Bokaro Steel City, Jharkhand,

Summary

Detail-oriented and dedicated banking professional with a strong background in commerce, and hands-on experience in branch operations. Proficient in customer service, cash management, documentation, and MS Office tools. Seeking a challenging role to contribute to organizational growth while enhancing professional expertise.

Overview

2
2
years of professional experience

Work History

Teller Service Executive

IDBI Bank Ltd.
09.2023 - Current
  • Delivered prompt and effective resolutions to customer queries, improving satisfaction and retention.
  • Managed daily branch operations, including cash handling, account transactions, and service requests with 100% accuracy.
  • Processed invoices and submitted reports to Head Office within deadlines, ensuring regulatory compliance.
  • Collaborated with cross-functional teams to streamline branch processes and improve efficiency.
  • Maintained accurate documentation and transaction records, reducing discrepancies and mitigating audit risks.

Education

Bachelor of Commerce -

Binod Bihari Mahto Koyalanchal University (BBMKU)
Dhanbad, Jharkhand
10-2021

Skills

  • Microsoft Excel and Word
  • Cash handling and transaction processing
  • Regulatory compliance
  • Financial reporting and branch operations
  • Customer relationship management
  • Data accuracy and attention to detail
  • Effective communication and conflict resolution
  • Problem solving and time management
  • Team collaboration and operational coordination
  • Banking processes

Languages

  • Hindi, Fluent
  • English, Fluent

Timeline

Teller Service Executive

IDBI Bank Ltd.
09.2023 - Current

Bachelor of Commerce -

Binod Bihari Mahto Koyalanchal University (BBMKU)

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Aditi