Aditi Singh
Summary
Certified ArcGIS Enterprise Professional with a demonstrated history of working in the GIS Industry and successful track record of delivering high-profile consulting and support to Esri's Customers. Specialized in Esri ecosystem of Products ranging from ArcGIS Desktop, ArcGIS Pro, ArcGIS Server, Portal for ArcGIS, ArcGIS Online & ArcGIS Field Maps.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Technical Architect
RMSI Private Ltd.
06.2023 - Current
- Understand customer needs and engage with current and potential clients to gather information about their challenges and requirements
- Assisting clients with installation & configuration of Esri products, ArcGIS Enterprise System Design Architecture, ArcGIS Enterprise Administration workflows as well as ArcGIS Enterprise migrations along with mobile applications like ArcGIS Field Maps.
- Help with System requirement Analysis, Development, and Implementation of projects under client/server component based & Fit-gap analysis between Esri GIS products and business requirements
- Designed and implemented enterprise-level GIS solutions using ESRI ArcGIS platform, including ArcGIS Enterprise, ArcGIS Online, and ArcGIS Pro, to support business operations and decision-making processes.
- Led requirements gathering sessions with clients to understand business needs and translated them into scalable ArcGIS Enterprise architectures, ensuring alignment with organizational goals.
- Drove successful project completion with effective team collaboration and clear communication.
- Oversaw technology infrastructure planning, ensuring alignment with organizational growth objectives while minimizing downtime risk during implementation phases.
Senior Engineer
Esri India Technologies Private Ltd.
01.2020 - 06.2023
- Providing high-quality technical support and customer service to Esri's Premium and Standard customers through effective communication and efficient troubleshooting
- Identifying, understanding, and articulating solutions for customer issues by means of web GIS knowledge including installation, usage, configuration, and performance of ArcGIS Products
- Maintaining comprehensive case documentation in customer relationship management system
- As a subject matter expert, authoring and technically editing knowledge articles available to internal and external users
- Delivered high-quality training sessions and workshops on ESRI software products, GIS concepts, and advanced spatial analysis techniques to clients and internal staff.
- Working in other technical areas of software support as required by customer and business needs
- Delivered high-quality products by collaborating closely with sales teams to understand customer needs and translate them into viable solutions.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
Education
M. Tech - GIS & Remote Sensing
NIIT University
Neemrana, India01.2020
M.Sc - Environmental Science
Doon University
Dehradun, India01.2017
B.Sc - Zoology, Botany & Geology
Hemwati Nandan Bahuguna Garhwal University
Dehradun, India01.2015
Skills
- ArcGIS Enterprise
- ArcGIS Online
- ArcGIS Pro
- ArcGIS Desktop
- ArcGIS Dashboards
- Solution implementation
- ArcGIS Field Maps
- Performance optimization
- Technical leadership
- Client communications
- Technical architecture design
- Adaptability and flexibility
Certification
Enterprise Administration Professional 19-001
LANGUAGES
English - Full Professional Proficiency
Hindi - Native or Bilingual Proficiency
Awards
Pat on the Back Award, Outstanding Newcomer Award
STRENGTHS
- Analytical and Conceptual Ability
- Focused and Adaptable
- Service Mindset
- Team worker
- Results
Timeline
Senior Technical Architect
RMSI Private Ltd.
06.2023 - Current
Senior Engineer
Esri India Technologies Private Ltd.
01.2020 - 06.2023
M. Tech - GIS & Remote Sensing
NIIT University
M.Sc - Environmental Science
Doon University
B.Sc - Zoology, Botany & Geology
Hemwati Nandan Bahuguna Garhwal University
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