With expertise in Microsoft Excel and a knack for teamwork, I excel in creating CSV files. At Genpact, I led initiatives that streamlined billing operations, exemplifying my ability to innovate and collaborate. Previously at IPCA, my focus on accuracy and efficiency in cash allocations significantly enhanced reporting capabilities. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
4
4
years of professional experience
Work History
Process Developer
Genpact
Gurgaon, Haryana
08.2023 - Current
Handling Condo/Coop and Rental Billing in Accounts Receivable.
Charging Late fee and Interest charge on overdue Payment as per building Late fee Policy.
Charging Electric charges on owner apartment as per the details received by sub-metering companies.
Increase monthly common and maintenance charges as per building budget.
Provide Real-Tax Abatement credit and Exemptions.
Updating owner's alternate address and contact information in Yardi.
Updating monthly tenant rent as per lease renewal.
Posting monthly schedule with other charges like-Eg: Late Fee, Electric Charges, Cable Charges, HVAC charges, Bike and many other charges received on email.
Uploading bills on OSG (automated tool for sending bills to owners and tenants).
Checking billing status on GSB for reflecting bills.
Peer to Peer QC Auditing.
House Keeping for Past accounts.
Handling Email Queries received by Account Executive and Property Manager.
Prioritized secure handling of sensitive customer information within processes.
Trained new employees on established processes, ensuring consistent performance across the team.
Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.