Aditya Arte
Vasai
Summary
A disciplined and hard working human! A good leader who solve the problem in a creative way! Always competitive and good team player!
Results-driven senior associate with several years of experience and a proven track record of success in project management, client relations, and team leadership. Adept at driving initiatives from conception to completion, while ensuring adherence to quality standards and timelines. Strong communicator with a talent for building and nurturing productive relationships.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Sr Associate Customer Support
Tech Mahindra
08.2024 - 03.2025
- Installed and configured internet service for residential and commercial clients.
- Diagnosed and resolved network connectivity issues during service calls.
- Collaborated with team members to troubleshoot complex technical problems.
Sr Travel consultant Front Line
Etraveli India Private Limited
Mumbai
11.2022 - 03.2024
- Coordinated travel itineraries for clients, ensuring smooth logistics and bookings.
- Researched and recommended travel options based on client preferences and budgets.
- Managed client communications to address inquiries and provide timely updates.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service
WNS Global Pvt Ltd.
01.2021 - 01.2022
- Worked as a customer service for Expedia US.
- Reissued the ticket for VOL and INVOL changes.
- Also handled refunds.
Education
Bachelor of Science - IT Network Security
Vartak College
Vasai 06.2021 - 06.2023
DIPLOMA - CIVIL ENGG
BHAUSAHEB VARTAK POLYTECHNIC
VASAI, WS.S.C -
R V NERKAR SECONDARY
VASAI, WSkills
- AMADEUS AND SABRE
- GOOD COMMUNICATION SKILLS
- GOOD MARKETING SKILLS
Extracurricular Activities
Own a football turf in Vasai West Represent Bombay Baptist Football Club Love to travel
Hobbies and Interests
- Playing indoor gaming
- Online gaming
- Travelling
Personal Information
Date of Birth: 05/06/96
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Languages
English
First Language
Spanish
Beginner
A1
Timeline
Sr Associate Customer Support
Tech Mahindra
08.2024 - 03.2025
Sr Travel consultant Front Line
Etraveli India Private Limited
11.2022 - 03.2024
Bachelor of Science - IT Network Security
Vartak College
06.2021 - 06.2023
Customer Service
WNS Global Pvt Ltd.
01.2021 - 01.2022
DIPLOMA - CIVIL ENGG
BHAUSAHEB VARTAK POLYTECHNIC
S.S.C -
R V NERKAR SECONDARY