Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Extracurricular Activities
Affiliations
Travelling, Road trips
Additional Information
Languages
Timeline
Generic

Aditya Chowdhary

Bengaluru,KA

Summary

Experienced operations manager and talented leader with 5 years + of experience in Program Management. Experienced in Managing Cross- functional Operations and programs related to business growth and pricing optimization and Competition monitoring across Geographies .Utilize exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional, adept at developing teams, improving processes. Possess solid understanding of industry trends, excellent communication skills, and keen talent for identifying areas in need of improvement and implementing strategic changes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager, Pricing

Amazon
08.2022 - Current
  • Lead Price Perception Program for NA3 and EU5 Marketplace across Product range.
  • Implemented PP Set Program across the Price Perception Co-hort using multiple customer backward signals and collaborating with tech to achieve 100% Price competitiveness for this Co-hort in 2023.
  • Leading Hardlines PL for National Brands for US Marketplace, monitoring 3.4K brands across all competitors for amazon in 2024 thus delivering lowest prices on amazon across National Brands Co-hort for US Marketplace.
  • Enabling tech and Program integration to streamline the pricing outputs and increasing the sales revenue.
  • Lead and implemented WTC (Walmart,Target and Costco) Program, which intended to monitor high velocity products across Walmart, Target and Costco on weekly basis and achieving the lowest prices across Product set.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.

Catalog Manager

Amazon
03.2022 - 07.2022
  • Led a team of 30 catalog specialists to ensure accurate and timely product updates, enhancing overall customer experience.
  • Lead the Andon process team for NA Business for defect reduction.
  • Identified underperforming categories within the catalog, recommending strategic changes that resulted in improved sales performance.
  • Initiating Andon Process improvement projects with automation and reducing manual bandwidth across all marketplaces for streamline process flow.
  • Developed relationships with suppliers and vendors and FC to reduce the defects to below 2% threshold., customer returns and concessions and having a automated process in place for defect reduction.

CS Team Manager

Amazon
07.2019 - 02.2022
  • Lead and developed a team of 20-30 associates and was responsible for overall performance management, coordination and evaluation of the team
  • Lead the CS team of all mediums that are - Phones, MessageUs and Emails across MKPLs like IN, NA and UK.
  • Lead VCS IND project 'Anuvartana', deep diving root cause for Follow-up misses and coming up with innovative reminder mechanism to reduce misses to nil, enabling tech integration to CRMS.
  • Dive Deep into reducing compliance actions like call disconnects and survey suppression, conducted frequent sessions for TM's in coordination with QA team as site QA POC
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.

Graduate Engineer Trainee

IFB Automotive Pvt Ltd
01.2016 - 03.2017
  • Worked as Engineer Trainee in Marketing Department
  • OEM, MRM and RFQ Management
  • Responsible for Aftermarket Sales (North India) of Auto Parts
  • New product development with the customers
  • Managing Supply chain of Key Accounts like Maruti Suzuki, Yamaha

Education

MBA - Marketing And Sales

Amity Business School, Amity University
Noida
01.2019

Bachelor of Science - Mechanical Engineering

Amity School of Engineering And Technology,Amity University
Gurgaon
01.2016

Class XII - Science

Colonel's Central Academy
Gurgaon
01.2012

Class X -

Colonel's Central Academy, Gurgaon
01.2010

Skills

  • Project Management
  • Strategic Planning
  • Process Improvement
  • Stakeholder Communications
  • Pricing strategy
  • Competition Market Research
  • Critical Thinking
  • Training and Development
  • Data Collection & Research
  • Customer Service
  • Budgeting and Resource Management
  • Program Reviews

Certification

  • Image Processing using MATLAB (Red Light Detection automatic)
  • Certified training on "Solidworks" by "SoftCon India Pvt Ltd"
  • Research paper on "Online shopping behavior of Consumers in FMCG sector" published in a UGC Approved Journal- Comprehensive Advanced Specific Summarized Studies. April 2019 - Vol. 3, Issue 1, Addendum 7 (Special Issue)


Accomplishments

  • Awarded 50% Scholarship in B.tech, Amity University Haryana
  • Awarded 50% scholarship during MBA, Amity University Uttar Pradesh
  • Award merit scholarship during Intermediate, CCA School Gurgaon

Extracurricular Activities

Coordinator of Placement Committee, CSR Committee, Marketing Club in Amity (2018) Organizer Committee 32nd National & 5th Asian Value Engineering Conference (INVEST 2016) (2016) House Vice Captain (CCA school) at Primary, Middle and Senior level (2009-2011) Won awards in various debates, QC conventions, elocutions and Dram (2005-2012) Won gold medals in High Jump (2009-2011)

Affiliations

  • Distinction Certificate in Advance Analytics for Business Intelligence by Amity Global Institute, Singapore.

Travelling, Road trips

Road trips with new cars each year, helps me to connected to roots and helps in focused thinking

Additional Information

  • Awarded Outstanding Leader Award for three Quarter in a row in Amazon in 2021-22
  • Awarded Excellence Award twice in 2023 and 2024 in CMT, Amazon

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
French
Beginner (A1)
Japanese
Beginner (A1)

Timeline

Operations Manager, Pricing

Amazon
08.2022 - Current

Catalog Manager

Amazon
03.2022 - 07.2022

CS Team Manager

Amazon
07.2019 - 02.2022

Graduate Engineer Trainee

IFB Automotive Pvt Ltd
01.2016 - 03.2017

MBA - Marketing And Sales

Amity Business School, Amity University

Bachelor of Science - Mechanical Engineering

Amity School of Engineering And Technology,Amity University

Class XII - Science

Colonel's Central Academy

Class X -

Colonel's Central Academy, Gurgaon

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Aditya Chowdhary