Aditya Fulzele

Oversaw configuration and management of MS Azure infrastructure, focusing on security and efficiency.

Administered Windows Server environments alongside Active Directory and Group Policy setups.

Developed Azure networking solutions, including VNet, DNS, Firewall, and VPN Gateway management.

Led server creation, configuration, and decommissioning processes ensuring compliance with best practices.

Established snapshot backup strategies for critical instances to mitigate data loss risks.

Resolved performance challenges related to CPU and memory allocations to optimize resource usage.

Configured zonal and geo-replicas to enhance resilience and availability of services.

Proficient in Azure Portal, Azure CLI, PowerShell, and Azure Traffic Manager

Basic skills in PowerShell scripting and ARM template deployment.

Experience in monitoring and performance, with hands-on experience in Azure Monitor, Watson Log Analytics, and Application Insights.

Analyzed dumps and crashes utilizing Azure Watson Services to drive system improvements.
Secured compliance by actively monitoring antimalware tickets.
Configured snapshot backups for instances, bolstering data integrity measures.
Addressed troubleshooting issues related to dump access promptly and effectively.
Worked collaboratively with clients on regional pipeline deployments to achieve objectives.
Efficiently managed buckets and onboarding requests, enhancing workflow efficiency.
Employed analysis tools such as WER and XPerf for valuable performance insights.
Gained thorough understanding of Azure Watson Service Architecture to support technical initiatives.

Total experience of 5 years in Wintel administration as well as Technical support Engineer.
Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022).
Perform routine server maintenance, patch management, and security updates.
An effective communicator with strong analytical, problem solving and organizational abilities.
Experience in DNS, DHCP, TCP/IP, Dora Process, File Share.

Collaborate with the network, storage, and application teams to support infrastructure needs.
Resolved level 1 and level 2 issues (application support). Document issues in customer support portal.
Windows Administration for around 2000 servers of Global Project. Support activities include L1/L2 support. Support based on ticket/cases raised using ITSM (Service Now/Smart SMP) and adherence to project specific policies and standard.
Snapshot backup configuration for Instance. Contributed to the knowledge base, documented troubleshooting and problem resolution steps, and participated in educating other support engineers.

Worked as Service desk analyst for Deutsche Bank for Global Service Desk.

Delivered technical support through chat, calls, and the ticketing portal for a large-scale, global banking client.

Troubleshot and resolved end-user hardware, software, and network issues across various platforms.

Provided clear, step-by-step assistance on system setup, software installations, and user configurations.

Accurately document incidents, resolutions, and processes in the ticketing system and internal knowledge base.

Monitored system performance to identify and escalate potential issues proactively, ensuring minimal downtime.