Aditya Jadhav
Mumbai
Summary
Motivated and detail-oriented graduate with experience in operations, customer interaction, and verification processes. Seeking an opportunity to contribute to organizational efficiency while enhancing professional skills in a growth-oriented environment.
Overview
2
2
years of professional experience
Work History
VKYC Agent
Zype
Mumbai
08.2025 - Current
- Conducted Video KYC verification for customers as per company and regulatory guidelines
- Verified customer identity, documents, and personal details during live VKYC sessions
- Contacted customers through outbound calling for incomplete or failed VKYC cases
- Maintained accuracy and compliance while handling sensitive customer information
- Coordinated with internal teams to resolve verification-related issues
- Ensured timely completion of KYC processes with attention to detail
Operations & Administrative Coordinator
Art In Motion Dance Studio
Mumbai
06.2024 - 07.2025
- Managed student scheduling and batch coordination across multiple dance classes
- Handled fee collection, basic accounting, and record maintenance
- Coordinated with students and parents regarding class timings and updates
- Maintained attendance records and operational data
- Supported day-to-day administrative and operational activities
Education
Bachelor of Management Studies -
Kets Vaze College
Mumbai 03-2024
High School Diploma -
Bhavans College
Mumbai 02-2021
Skills
- Video KYC verification
- Time management
- Problem-solving
- Team collaboration
- Microsoft office
- Microsoft Word
- Microsoft Excel
Languages
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Black Book Project
- Conflicts management in the hospitality industry. (2024)
Timeline
VKYC Agent
Zype
08.2025 - Current
Operations & Administrative Coordinator
Art In Motion Dance Studio
06.2024 - 07.2025
Bachelor of Management Studies -
Kets Vaze College
High School Diploma -
Bhavans College