Passionate about solving customer pain points and delivering support
Aditya Jasiwal
Madhepura
Summary
Intend to build a career with an organization, where in, I can implement my Theoretical, Logical, Technical skills in the practical real-life environment with committed & dedicated people, which will help me to explore myself fully and realize my potential, Willing to work as a key player in challenging & creative environment.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Business
Self Employed
Madhepura, India
04.2024 - Current
- Set and oversaw financial and business management structures.
- Contributed to short- and long-term business planning sessions and provided direction to convey business goals and direction.
- Developed queries and performed analysis to optimize business intelligence.
- Applied advanced analytics to drive innovative business decision-making.
- While teaching, I simultaneously prepared for the UPSC, developing strong time management and multitasking skills.
Process Executive
Nvidia Graphics Private Limited
Pune, India (Remote)
01.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Manager
Krishna Jute Supply and Satya Krishna Indane
Supaul, India
10.2016 - 12.2021
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operations Associate
WNS
Pune, India
08.2014 - 05.2016
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Education
Bachelor of Engineering - Electronics Engineering
Sabitribai Phule Pune University
Pune 04.2001 -
Skills
Customer retention
Proficient in English
Team building
Customer service
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Flexible and adaptable
Strategic planning
Decision-making
Interests
Timeline
Business
Self Employed
04.2024 - Current
Process Executive
Nvidia Graphics Private Limited
01.2022 - 02.2024
Business Manager
Krishna Jute Supply and Satya Krishna Indane
10.2016 - 12.2021
Operations Associate
WNS
08.2014 - 05.2016
Bachelor of Engineering - Electronics Engineering
Sabitribai Phule Pune University
04.2001 -
Reading, Travelling, cooking
* Avid reader of industry trends and self - improvement literature
* Passionate about cultural exploration and learning through travel
* Enjoys experimenting with new cuisines and cooking techniques