Aditya Jha

Strategic and data-driven Transformation Leader with 10+ years of cross-sector experience across Healthcare, BFSI, Telecom, and Food Tech domains. Recognized for architecting AI-powered digital products, driving enterprise-wide automation, and delivering data science-led insights. Proven success in leading high-impact consulting engagements across global IT services firms including Teleperformance, Firstsource, and Nearby Technologies. Skilled in translating executive vision into tangible, data-backed execution using cloud technologies, predictive analytics, NLP, LLMs, and process reengineering. Adept at managing large transformation programs, implementing scalable RPA solutions, and fostering stakeholder alignment through agile delivery, change management, and innovation.

• Led cost-to-income analytics transformation for Barclays Wealth Ops — drove $4.2M YoY savings via dynamic product profitability modeling.
• Built and scaled GenAI-based Prior Authorization intelligence engine for Cigna, reducing claims backlog by 48% and turnaround time by 60%.
• Architected a provider data validation bot framework for UnitedHealth Group — resulted in 90% reduction in errors and 2x increase in compliance scores.
• Developed portfolio optimization and pricing levers using AI/ML for NatWest’s credit strategy team — improved credit line recommendation accuracy by 22%.
• Created RPA command center across 3 clients (including a leading hospital chain), enabling reuse of 40+ automation assets and cutting shared ops costs by $1.7M annually.
• Defined AI Governance framework for a large payer group at Cigna, formalized innovation lifecycle from pilot to production across 7 lines of business.
• Orchestrated lean-led reconciliation reengineering in Barclays collections — led to 70% faster matching and improved audit accuracy by 41%.

• Winner, Cigna EMEA Innovation Challenge 2025, GenAI Robotics for Claims Ops
• Caught in the Act Award, Amazon Business Quality
• Top 1% Performer, Teleperformance (3 quarters)
• RPA Innovation Award, Firstsource CIO Forum
• Star Performer, Nearby Tech AI Delivery Team

• Led cost-to-income analytics transformation for Barclays Wealth Ops — drove $4.2M YoY savings via dynamic product profitability modeling.
• Built and scaled GenAI-based Prior Authorization intelligence engine for Cigna, reducing claims backlog by 48% and turnaround time by 60%.
• Architected a provider data validation bot framework for UnitedHealth Group — resulted in 90% reduction in errors and 2x increase in compliance scores.
• Developed portfolio optimization and pricing levers using AI/ML for NatWest’s credit strategy team — improved credit line recommendation accuracy by 22%.
• Created RPA command center across 3 clients (including a leading hospital chain), enabling reuse of 40+ automation assets and cutting shared ops costs by $1.7M annually.
• Defined AI Governance framework for a large payer group at Cigna, formalized innovation lifecycle from pilot to production across 7 lines of business.
• Orchestrated lean-led reconciliation reengineering in Barclays collections — led to 70% faster matching and improved audit accuracy by 41%.