ADITYA KUMAR
Gurgaon
Summary
Accomplished Manager with 4.5 years of experience a proven track record at TATA Group, enhancing revenue through strategic planning and market research. Spearheaded initiatives leading to a 30% boost in customer retention, leveraging exceptional communication and team management skills. Proficient in Tableau and adept at steering cross-functional teams towards achieving business goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager - Business and Strategy
TATA Group
Guragon
10.2024 - Current
- Developed and implemented strategic initiatives to increase revenue in the Steel Category.
- Analyzed market trends and consumer behavior to identify new business opportunities, contributing to a 10% growth in the customer base.
- Led cross-functional teams to successfully launch new product lines.
- Established processes to ensure efficient workflow throughout the organization.
Manager - Customer Relations
OfBusiness
Gurgaon
01.2023 - 10.2024
- Rotational steel business from existing clients.
- Coordinating with Supply, Logistics, Finance, Credit, Collections, and Plant teams.
- Formulated and executed a customer retention strategy, resulting in a 30% increase in the customer retention rate over the course of one year.
- Collaborative, cross-functional business management, enterprise account management, OEM, project sales.
- Follow up on end-to-end customer satisfaction, before and after services.
Sales Team Manager
Think and Learn
10.2020 - 01.2023
- Achieved company growth and brand development through market expansion and sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed a team of 10+ sales representatives, providing feedback on performance and coaching when needed.
Education
Bachelor Of Commerce -
Magadh University
06-2020
XII -
D.A.V. Public School, Cant. Area
04-2017
X -
D.A.V. Public School, Cantt. Area
03-2015
Skills
- Strong organizational skills
- Time management skills
- B2B sales
- Exceptional communication skills
- Strategy and Planning
- Team Management
- Stakeholder Management
- Market research
Skills
- Tableau
- Microsoft Power BI
- Microsoft Word
- Microsoft PowerPoint
Certification
- Accenture Data and Structures virtual internship, 6 months
- KPMG Data analytics virtual internship, 3 Months
- Basic And Advance MS Excel Workshop, 2018
- The Microsoft Excel Course
- Advance Excel Training from Udemy
Awards
- Played MHRT nationals in Running
- Played regionals in Basketball
Timeline
Manager - Business and Strategy
TATA Group
10.2024 - Current
Manager - Customer Relations
OfBusiness
01.2023 - 10.2024
Sales Team Manager
Think and Learn
10.2020 - 01.2023
Bachelor Of Commerce -
Magadh University
XII -
D.A.V. Public School, Cant. Area
X -
D.A.V. Public School, Cantt. Area
- Accenture Data and Structures virtual internship, 6 months
- KPMG Data analytics virtual internship, 3 Months
- Basic And Advance MS Excel Workshop, 2018
- The Microsoft Excel Course
- Advance Excel Training from Udemy