Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aditya  Kumar

Aditya Kumar

Mainpuri

Summary

Dynamic Banking Customer Service Representative with a proven track record at No, excelling in conflict resolution and customer engagement. Leveraged strong numeracy skills to educate clients on banking products, resulting in enhanced service satisfaction and successful service upsells. Committed to delivering exceptional client experiences through effective problem-solving and collaboration.

Resourceful Banking Customer Service Representative known for being highly productive and efficiently completing tasks. Possess strong skills in problem-solving, account management, and financial product knowledge which enable effective handling of customer inquiries and concerns. Excel in communication, empathy, and adaptability, ensuring customer satisfaction and loyalty.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Banking Customer Service Representative

No
Mainpuri
08.2023 - 07.2024
  • Resolved customer complaints by coordinating with relevant departments for quick solutions.

  • Educated customers on banking products to enhance service engagement.

Education

Bachelor of Science - Management Science

Dr Bheem Rao Ambedkar University Agara
Mainpuri , India
07.2023 - 07.2025

Bachelor of Science - Ma

Dr Bheem Rao Ambedkar University Agara
Mainpuri , India

Skills

  • Customer service
  • Conflict resolution
  • Banking product knowledge
  • Account management
  • Data analysis
  • Sales techniques
  • Problem solving
  • Team collaboration
  • Strong numeracy skills
  • Client confidentiality
  • Service upsells

Timeline

Banking Customer Service Representative

No
08.2023 - 07.2024

Bachelor of Science - Management Science

Dr Bheem Rao Ambedkar University Agara
07.2023 - 07.2025

Bachelor of Science - Ma

Dr Bheem Rao Ambedkar University Agara
Aditya Kumar