Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Certifications
Key Lean & Six Sigma Projects
Timeline
Generic
Aditya Mishra

Aditya Mishra

Hyderabad

Summary

Accomplished leader with a focus on program management and statistical analysis. Known for delivering significant operational improvements and cost reductions through effective change management and vendor strategies, poised to enhance business outcomes.

Overview

16
16
years of professional experience

Work History

Program Manager

Waymo (Google Self Drive Cars)
Hyderabad
04.2022 - Current
  • Lead Program Manager for MPCI, managing three technical streams, along with six specialists and ~250 vendor staff.
  • Lead Vendor Manager for MPCI offshore operations, driving operational excellence and systemic improvements.
  • Led continuous improvement programs for enhancing signal quality and latency reduction, delivering savings of $1.2 million.
  • Executed the vendorization strategy for the Software Quality-MPCI Triage team, delivering annualized savings of $384K.
  • Optimized the training ramp model for vendor associates by 25%, delivering annualized savings of approximately $100K.
  • Co-Lead for MPCI Scenarios program and vendor operations, managing label creation and quality improvement for Scenarios.
  • Developed quality frameworks to establish mechanisms for identifying gaps and enhancing bug resolution.

Program Leader- Emerging Markets, Payment Risk

Amazon
Hyderabad
10.2021 - 04.2022
  • Spearheaded performance initiatives for key business metrics across 12 emerging countries, 7 physical stores, and 8 payment products.
  • Collaborated with ML and Product partners to enhance Emerging Markets and Specialty product processes.
  • Established operational frameworks to support a team processing approximately 3.6 million transactions, achieving a Gross Merchandise Sales of $796 million.
  • Developed statistical models to optimize goal baselining for 8 metrics and 5 work types across 20 stores, saving leadership effort by 180 hours per month.

Program Manager, Payment Risk

Amazon.com
Hyderabad
07.2019 - 10.2021
  • Established EWS and alerts for operation metrics through program management and collaboration with the Analytics team.
  • Identified and capitalized on opportunities to enhance the productivity of the Chargeback workflow for US stores by approximately 4%.
  • Functioned as the Lead Program Manager for the pilot and subsequent expansion of the AWS JITT tool within Worldwide Payment Operations, generating a financial benefit of $5.2 million.
  • Directed the Leaning Country Launch project, which yielded $10.5 million in Gross Merchandise Sales and $1.05 million in profit during new country expansion.
  • Initiated and guided variation reduction efforts within WW Buyer Risk across four distinct sites, leading to a 15% improvement in global customer metrics.
  • Developed an unverified calling pilot framework to increase productivity by 45% in US, EU, and LATAM, yielding $800K in CPI benefits.

Manager, Process Excellence (Google Maps)

Infosys
Hyderabad
06.2018 - 07.2019
  • Spearheaded strategic development to enhance Google Maps accuracy across 13 workflows, leveraging Lean and Six Sigma principles, and boosted productivity by 7% across 3 workflows, delivering a business value of $235K.
  • Identified and implemented an 11% productivity improvement within the Yahoo Ads division, generating $100K in business value.

Sr. Consultant, Strategy & Operations

KPMG
Hyderabad
10.2016 - 06.2018
  • Developed and implemented a procurement and inventory optimization strategy for PDO-(Muscat), resolving process inefficiencies and restructuring the organization, which led to a $70 Million benefit.
  • Realized a 15% augmentation in productivity and a 5% enhancement in quality for a transformer manufacturing entity with an annual revenue of $180 Million.
  • Facilitated a profitability increase of $1.5 Million for YKA-Bahrain through targeted inventory and workforce optimization initiatives.
  • Executed the Annual Business Plan end-to-end for the second-largest Indian FIBC manufacturer, resulting in a $12 Million revenue increase and an 11% rise in EBITDA.

Deputy Manager, Quality & Process Excellence

Wipro
Pune
11.2015 - 10.2016
  • Served as Lead Black Belt, driving quality and process excellence for Wipro BPS's discrete accounts, encompassing 470 FTEs.
  • Instrumental in CMMI Level-3 and Level-5 certification through leadership of CMS/ISO audits for Centralized Business Services.
  • Functioned as Transition and Quality Lead for the new account transition of mining client Barminco in Perth, Australia.

Senior Manager, Last Mile Design

Flipkart.com
Pune
10.2014 - 10.2015
  • Directed the strategic deployment of lean methodologies within pilot hubs in Bangalore, which yielded a 27% enhancement in operational productivity.
  • Implemented lean and workplace strategies for last-mile operations across 74 West Zone hubs, improving productivity by 21%.

Senior Manager, Global Supply Chain

Cummins
Pune
05.2013 - 10.2014
  • Led Supply Chain strategy and process improvement for Power Generation, aiming for 1% annual cost reduction through global benchmarking.
  • Executed the $71M Phaltan Green Field project as a team member at Cummins Power Generation.
  • Project Manager for warehouse strategy and inventory optimization in Power Generation, saving $250K annually in procurement and damage.

Project Engineer

ONGC
Mangalore
07.2009 - 07.2011
  • Commissioned a $25M Naphtha Plant for a $900M ONGC petrochemical project in Mangalore as Project Engineer.
  • Led coordination for instrumentation design and commissioning plans, collaborating with L&T, Thermax, and Toyo Engineering.

Education

MBA - Operations Management

Narsee Monjee Institute of Management Studies
Mumbai
04-2013

B.Tech - Electronics And Instrumentation

Vellore Institute of Technology
Vellore
05-2009

High School Diploma -

Saint Pauls
Rourkela
05-2005

Skills

  • Statistical analysis - Minitab, SPSS, Tableau
  • Lean and Six Sigma
  • Change management
  • Program management
  • Vendor management
  • Strategic supply chain planning
  • Inventory management
  • Process optimization
  • Business process re-engineering

Accomplishments

  • Achieved outstanding performer status in Flipkart's 25-member Last Mile Design team for exceeding annual targets
  • Conferred the Steel Authority of India, Ltd scholarship award for six consecutive years (2003-2009), signifying sustained academic excellence.

Publications

  • Authored and published the paper "Fighting Piracy: Pricing & Judging Customer Preferences" at the International Conference on Marketing in Emerging Economies-2013.
  • Published "Need for LLP/3PL in Indian Scenario" in Supply Chain Pulse Journal, Issue-4, Dec-13.
  • Contributed to the research, case analysis, and publication of the book "Statistics for Management," published by TMH in 2012.
  • Presented and published the paper "Micro resonator Modified as a Magnetic Sensor" at SENNET-07, an International Conference on Sensors and Networks.

Certifications

  • Lean Six Sigma Green Belt – Cummins (2014) & Wipro (2015)
  • Lean Six Sigma Black Belt, Wipro (2016)
  • Lean Coach, Infosys (2018)

Key Lean & Six Sigma Projects

  • Cummins: Improved feeding capability from 25 to 15 minutes without increasing manpower, resulting in a $102K benefit.
  • Cummins: Enhanced container utilization for export Gen-sets from the Phaltan-SEZ plant, leading to $114K in savings.
  • Cummins: Reduced logistics costs by 24% ($745K) for on-time delivery of Genset Canopies through the Canopy Knock Down initiative.
  • Wipro (Client-U.S. Bank): Improved invoice processing Turnaround Time by 33% with no impact on quality.
  • Wipro (Client-ArcelorMittal): Increased invoice processing productivity for the EU, yielding an annualized benefit of $400K.
  • Flipkart: Optimized on-field van productivity via network optimization across the West Zone, generating a $150K benefit.

Timeline

Program Manager

Waymo (Google Self Drive Cars)
04.2022 - Current

Program Leader- Emerging Markets, Payment Risk

Amazon
10.2021 - 04.2022

Program Manager, Payment Risk

Amazon.com
07.2019 - 10.2021

Manager, Process Excellence (Google Maps)

Infosys
06.2018 - 07.2019

Sr. Consultant, Strategy & Operations

KPMG
10.2016 - 06.2018

Deputy Manager, Quality & Process Excellence

Wipro
11.2015 - 10.2016

Senior Manager, Last Mile Design

Flipkart.com
10.2014 - 10.2015

Senior Manager, Global Supply Chain

Cummins
05.2013 - 10.2014

Project Engineer

ONGC
07.2009 - 07.2011

MBA - Operations Management

Narsee Monjee Institute of Management Studies

B.Tech - Electronics And Instrumentation

Vellore Institute of Technology

High School Diploma -

Saint Pauls

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