AMRIT RAJ BHARATI
Pune
Summary
Analytical and detail-oriented RPA Business Analyst with 2.7 years of experience in business process analysis, automation feasibility assessment, and Agile project environments. Possesses an MBA in Operations and strong skills in process mapping, reengineering, and delivering intelligent automation solutions. Experienced in collaborating with cross-functional teams and stakeholders to deliver scalable and efficient RPA implementations using tools like UiPath and Celonis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager - Business Analyst Transformation
Firstsource Solutions Limited
06.2022 - 01.2025
- Automated various Human Resources processes like performance management system, Relieving letter, Bulk requisition creation, Resignation and offer automation. Resultant in 76% cost saving and enhanced employee experience by using UiPath and Automation Anywhere.
- Streamlined US Healthcare processes including digital Mailroom, Electronic Health Records (EHR) Data Entry, Claims Processing and Eligibility Verification. Led to reduced human error, shortens turnaround time, and ensures compliance with CMS guidelines.
- Led process discovery sessions and mapped current business workflows (as-is) to identify inefficiencies and automation potential by utilizing MS-Visio and Celonis
- Redesigned workflows (to-be) in alignment with RPA best practices and developed detailed Process Design Documents (PDDs).
- Conducted automation feasibility analysis considering rule-based logic, process stability, system integration, and exception handling.
- Estimated development efforts and calculated potential ROI and FTE benefits to support business case development.
- Worked closely with developers to ensure accurate translation of business requirements into automated solutions.
- Supported Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of automation projects through Jira
- Facilitated UAT and post-deployment validation in coordination with stakeholders and end-users.
- Communicated risks, dependencies, and mitigation plans to internal and external stakeholders.
- Delivered weekly progress reports and facilitated stakeholder walkthroughs of process designs and RPA roadmaps.
Education
PGDM - Operations
Xavier Institute of Management And Entrepreneurship
Kochi, India2022
BBA -
Sikkim Manipal University
Sikkim, India2014
Skills
- RPA Process Discovery & Mapping
- Business Process Reengineering
- Automation Feasibility Analysis
- Agile (Scrum) Methodologies
- Process Design Documentation (PDDs)
- Stakeholder Engagement & Communication
- ROI & FTE Estimation
- UAT Planning & Support
- Risk & Issue Management
- Process Mining
- BI Tools: Power BI, Tableau
- Statistical Tools: SPSS, Minitab
- Process Modeling: MS-Visio, Celonis
Certification
- RPA Business Analyst Foundation – UiPath
- Qualified to deliver Business value – Celonis
- Lean Six Sigma Green Belt – KPMG
- Programming for Everybody (Getting started with Python) – Coursera / University of Michigan
- Supply Chain Analytics – NPTEL / IIT ROORKEE
Publications
- Customers Intention and use of AI in commercial Banks: An Augmentation of Technology Acceptance Model
- Authored research paper on AI adoption in commercial banking, Applied advanced statistical techniques using SPSS to analyze data to substantiate factors that influence customers to adapt new technology. published in the International Journal of Business Information Systems (Scopus Indexed, ABDC-C Journal).
LEADERSHIP & VOLUNTEER ACTIVITIES
- Core Member - XIME Mess Committee
- Drove awareness programs about food wastage and proposed steps to enhance quality of food. Coordinate to customize requirements with various events.
Timeline
Assistant Manager - Business Analyst Transformation
Firstsource Solutions Limited
06.2022 - 01.2025
PGDM - Operations
Xavier Institute of Management And Entrepreneurship
BBA -
Sikkim Manipal University
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