

Managed end-to-end RCM operations, including denials, rejections, appeals, correspondence, pre-auth, EVBV, and refunds.
Led and trained a team of 15 to 20 members, improving workflow efficiency and accuracy.
Collaborated directly with clients during User Acceptance Testing (UAT) to validate system functionality, identify defects, and ensure workflow accuracy prior to go-live. Identified gaps, documented issues, and coordinated with development teams to improve system performance.
Assisted in refining product functionality to align with client expectations and operational needs.
Worked on multiple medical specialties, including Oncology, Dermatology, and Emergency Services.
Software Utilized: ECW, Medical Manager, Intergy, Epic, Salesforce, and Athena.
Clearing House- Waystar,Trizetto and Change Healthcare.
Worked as an accounts receivable at GeBBS Healthcare Solutions from January 2020 to March 2020, and then again joined in 10th December 2020 to 17th August 2021.