Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pankaj Bhatia

New Delhi

Summary

Results-driven HR professional with over 7 years of experience in recruitment operations, talent acquisition, team management, and client relations. Demonstrated expertise in streamlining processes, mentoring high-performing teams, and delivering recruitment solutions aligned with business goals. Skilled in recruitment analytics, stakeholder management, and ATS systems (Avature, Workday, UKG UltiPro). Recognized for spearheading initiatives that reduce hiring delays, enhance diversity, and improve the candidate experience. Adept at driving strategic talent solutions and fostering organizational growth through innovative HR practices.

Overview

8
8
years of professional experience

Work History

Subject Matter Expert

AMH
01.2024 - Current
  • AMH Services – SME

    Recruitment & Talent Acquisition Lead
    • Supervised a specialized recruitment team, overseeing the entire recruitment lifecycle across 200+ roles annually (sourcing, screening, interviews, salary negotiations, onboarding, and background checks).
    • Created and managed job requisitions on Avature (ATS), ensuring accuracy in job details, benefits, and screening questions, as per SOP.
    • Scored and evaluated recorded candidate interviews; tracked daily candidate data, and status updates for stakeholders.
    Mentored team members, ensuring adherence to best practices, and acted as an escalation point for complex hiring issues.
    Developed and delivered training sessions to improve hiring efficiency and client satisfaction.
    • Managed offer letter generation and supported candidates until onboarding was complete.
    Regularly posted jobs on career portals (Indeed, Facebook, etc.). to ensure candidate pipeline flow.



Senior Associate - HRSS

AMH India
01.2022 - 01.2024
  • Partnered with clients to provide regular status updates, ensuring transparency and high satisfaction levels.
    • Leveraged advanced sourcing methods (Boolean search, targeted job board strategies, industry blogs) to reduce time-to-source by 25% for complex roles.
    • Streamlined security recruitment processes and contributed to the development of workflows for improved efficiency.
    • Played a key role in developing SOPs for Avature ATS, resulting in a 30% improvement in turnaround time (TAT).
    • Collaborated with ATL Station to revamp recruitment strategies, improving efficiency and effectiveness.

Senior Recruiting Coordinator

Trueblue
01.2021 - 01.2022

Recruitment Specialist – Sysco Client: Managed recruitment for Sysco across multiple regions, ensuring timely onboarding, documentation, and pipeline maintenance.
• Developed sourcing strategies, leveraging market intelligence, to fill roles efficiently.
• Collaborated with hiring managers to align job requirements with sourcing strategies.
• Built and maintained a strong client brand by delivering excellent candidate experiences, and maintaining high client retention.

  • Contributed to a 25% increase in project completion rates within six months through effective project execution and cross-team coordination.

Senior Operations Executive

Concentrix
01.2018 - 01.2021

Process & Client Support Associate
• Delivered client support and process documentation while monitoring operations to ensure data accuracy and SLA adherence.
• Identified process inefficiencies and collaborated with cross-functional teams to implement improvements.

Education

MBA -

Chandigarh University
01.2024

BA -

Delhi University
01.2019

Skills


Talent Mapping & Workforce Planning
Stakeholder & Client Management
Recruitment Analytics & Reporting
Employee Engagement & Retention Strategies
New Hire Onboarding & Orientation
Process Optimization & SOP Development
End-to-End Recruitment (US & India)
Hiring Across Levels (Blue Collar, Corporate, Security Roles)
Team Leadership & People Management
Training & Development
HRIS/ATS Expertise (Avature, Workday, UKG UltiPro)
MS Office Suite (Excel – Advanced, PowerPoint, Outlook)



Technical Tools
ATS: Avature, Workday, UKG UltiPro
Analytics: Excel (Advanced), Power BI (if applicable)
Sourcing Platforms: LinkedIn Recruiter, Boolean Search, Indeed, Job Boards
Collaboration Tools: MS Office, Outlook, SharePoint

Accomplishments

  • Multiple awards for exceptional service delivery at TrueBlue,
  • Client recognition for outstanding performance at AMH Services

Timeline

Subject Matter Expert

AMH
01.2024 - Current

Senior Associate - HRSS

AMH India
01.2022 - 01.2024

Senior Recruiting Coordinator

Trueblue
01.2021 - 01.2022

Senior Operations Executive

Concentrix
01.2018 - 01.2021

MBA -

Chandigarh University

BA -

Delhi University
Pankaj Bhatia