Aditi Jain
Delivery Manager
Bengaluru
Summary
Delivery Manager with over 13 years of experience in the IT industry, specializing in mobile application development, Agile methodologies, and project delivery management. Proven track record of transitioning from hands-on iOS development to managing cross-functional teams, ensuring on-time delivery, and maintaining high-quality standards. Expert in leading Agile transformations, managing cross-functional teams, and driving end-to-end project delivery with a relentless focus on speed, quality, and business value. Successfully led cross-functional teams, enhancing delivery velocity by 20% and ensuring on-time project completion. Proficient in Azure DevOps and passionate about fostering team collaboration and continuous improvement.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Delivery Manager - Web Application Dev Project
PricewaterhouseCoopers Service Delivery Center
09.2024 - 06.2025
- Championed Agile delivery for a globally distributed team, driving seamless onshore-offshore collaboration across all Scrum ceremonies to ensure sprint discipline, cross-functional alignment, and delivery precision under a tight and fixed timeline.
- Proactively identified risks and tracked potential delays, collaborating with tech leads to prioritize backlog items and structure a realistic, milestone-driven project schedule that supported critical delivery commitments.
- Operated in a dual capacity as Scrum Master and PMO liaison, working together with the Client Project Manager to manage dependencies, resolve blockers, align stakeholders, and maintain an accurate project plan, and Weekly Status Reports.
- Streamlined Agile execution by managing the Azure DevOps (ADO) board for backlog grooming, sprint capacity planning, decision tracking, and delivery dashboards—ensuring real-time visibility and execution accountability.
- Maintained strong coordination with business stakeholders to deliver clear, consistent client communication, and executive reporting, reinforcing transparency and confidence in progress.
- Drove end-to-end UAT and Hypercare support, prioritizing critical defects, ensuring resolution within SLA, and delivering detailed test execution and defect reports to accelerate production readiness.
- Owned and refined the product backlog for future releases, aligning sprint content with long-term product strategy, resource constraints, and evolving client requirements.
- Enabled continuous improvement by fostering Agile best practices, optimizing workflows, and maintaining delivery momentum under strict deadlines—ultimately ensuring on-time, scope-aligned project completion.
Scrum Master – Cloud Native App Development
PricewaterhouseCoopers Service Delivery Center
08.2022 - 08.2023
- Facilitated end-to-end Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring clear sprint goals and timely delivery across four Agile teams.
- Managed cross-team dependencies and collaborated with client teams, external teams, product owners, and stakeholders to prevent bottlenecks, and ensure alignment with business milestones.
- Led risk identification and mitigation planning, proactively addressing impediments, and maintaining delivery continuity across changing business and technical conditions.
- Provided Agile coaching to new team members and stakeholders, increasing overall Agile maturity, and boosting team velocity by 20% within two quarters.
- Oversaw resource allocation, capacity planning, and workload balancing across developers, QA engineers, and DevOps personnel to ensure effective sprint commitments.
- Delivered clear and actionable progress and performance reports using tools such as Jira, Confluence, and Power BI, enabling data-driven decision-making for leadership and clients.
- These efforts led to timely delivery and clean change orders with the client throughout the project’s execution, fostering strong stakeholder trust and satisfaction.
Agile Lead – Data and Analytics Project
PricewaterhouseCoopers Service Delivery Center
01.2022 - 07.2022
- Spearheaded the adoption of Agile DevOps as a project management and delivery tool across 10+ Agile pods, streamlining workflows, and boosting overall team productivity.
- Partnered closely with each pod to ensure a smooth transition, delivering hands-on training, onboarding sessions, and continuous support to drive effective tool usage, and Agile best practices.
- Established a robust reporting framework using Azure DevOps Boards and Power BI, delivering insightful dashboards that tracked project progress, sprint metrics, team performance, and delivery KPIs.
- Acted as a key change agent in fostering Agile maturity, improving cross-functional collaboration, and enabling data-driven decision-making at both team and leadership levels.
Scrum Master – Mobile Application Development
PricewaterhouseCoopers Service Delivery Center
01.2020 - 12.2021
- Led a cross-functional Agile team, delivering mobile app solutions for a major U.S. Healthcare provider, enabling improved patient engagement, and streamlined provider workflows.
- Delivered 25+ features over a span of 2 years, including secure messaging, appointment scheduling, and telehealth integration—enhancing user experience and operational efficiency.
- Facilitated all core Scrum ceremonies—Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives—ensuring sprint goals were met with high team morale and transparency.
- Proactively addressed blockers, managed inter-team dependencies, and collaborated with stakeholders to mitigate delivery risks.
- Partnered with Product Owners to groom and prioritize the product backlog, aligning team efforts with evolving regulatory and business requirements.
- Fostered Agile best practices and drove continuous improvement, contributing to a 15% increase in delivery velocity and higher client satisfaction.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
Mobile Application Developer
PricewaterhouseCoopers Service Delivery Center, Accenture, UST
05.2012 - 12.2019
- Collaborated with high-performing teams across Web, Mobile, and IoT platforms, delivering user-centric applications for clients in the Healthcare, e-Commerce, and Travel & Transportation industries across the US and UK.
- Developed and deployed business-critical mobile features, such as live user chat, secure authentication and authorization, and payment gateway integration, ensuring performance, reliability, and security.
- Integrated advanced functionalities, including geolocation, analytics, and other e-commerce enablers, to improve personalization and user experience.
- Worked extensively with third-party APIs, enhancing application capabilities, and streamlining user workflows.
- Contributed to apps that received high engagement and customer satisfaction due to their seamless functionality, intuitive design, and cross-platform responsiveness.
Education
Bachelor of Technology - Information Technology
NM Institute of Engineering And Management
Bhubaneswar 04.2001 -
Skills
Delivery management
Business analysis
Stakeholder management
Agile & Scrum Methodologies (Scrum, SAFe, Kanban)
Project Lifecycle Management (SDLC)
Sprint Planning, Review & Retrospectives
Risk & Issue Management
Resource & Capacity Planning
Project Scheduling & Milestone Tracking
Project Documentation & Reporting
Team Building & Coaching
Acceptance Criteria development
Microsoft Power Platform
Tools: Jira, Confluence, MS Project, Azure DevOps, Trello, Miro
Certification
AWS Certified Cloud Practitioner
Timeline
Azure AI Engineer Associate
03-2025
Delivery Manager - Web Application Dev Project
PricewaterhouseCoopers Service Delivery Center
09.2024 - 06.2025
Safe Agilist 6.0
08-2024
Azure AI Fundamentals
08-2024
AWS Certified Cloud Practitioner
03-2023
Scrum Master – Cloud Native App Development
PricewaterhouseCoopers Service Delivery Center
08.2022 - 08.2023
Agile Lead – Data and Analytics Project
PricewaterhouseCoopers Service Delivery Center
01.2022 - 07.2022
Scrum Master – Mobile Application Development
PricewaterhouseCoopers Service Delivery Center
01.2020 - 12.2021
Certified Scrum Master
11-2019
Mobile Application Developer
PricewaterhouseCoopers Service Delivery Center, Accenture, UST
05.2012 - 12.2019
Bachelor of Technology - Information Technology
NM Institute of Engineering And Management
04.2001 -
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