Travelling
Adwait Kshirsagar
Quality Assurance Project Manager Software And Games
PUNE,Maharashtra
Summary
Precise Quality Assurance Assistant Project Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
4
4
Languages
2
2
Certificates
Work History
Quality Assurance Project Manager
Globalstep
Pune, Maharashtra
01.2023 - Current
- Monitored staff organization and suggested improvements to daily functionality.
- Implemented new quality assurance and customer service standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Created and maintained quality management systems to align with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
Assistant Project Manager
GlobalStep Services PVT. LTD.
PUNE
01.2022 - 12.2022
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Partnered with project team members to identify and quickly address problems.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Cultivated professional working relationships with marketing department, other design personnel and upper management.
- Developed and implemented game levels with in-game mechanics.
- Designed and implemented gameplay mechanics and interactive elements for multiple titles.
- Collaborated with game designers, artists and testers to ensure quality product delivery.
- Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues.
- Conducted regular design reviews throughout game development process.
- Followed specifications and technical limitations when designing to meet established design and gameplay objectives.
- Balanced and adjusted gameplay experiences to increase critical and commercial success of product.
- Prioritized tasks and carefully managed time to consistently meet delivery dates.
Team Lead
GlobalStep Services PVT. LTD.
PUNE
01.2018 - 12.2021
- Coached team members in techniques necessary to complete job tasks.
- Worked different platforms to provide optimal coverage to meet QA goals.
- Minimized resource and time losses by addressing employees issues directly and implementing timely solutions.
- Trained new team members by relaying information on company standard procedures and requirements.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Updated training database to help resolve common issues.
- Adapted procedures to mitigate issues and improve deficiencies.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Senior Test Engineer
GlobalStep Services PVT. LTD.
PUNE
04.2014 - 12.2017
- Defined and tracked test results, defect counts and performance discrepancies.
- Translated product drawings into workable schematics, verifying proper adherence to standards.
- Led failure investigations, on-site inspections and root-cause analyses.
- Provided process training to technical staff in consultant capacity.
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.
- Compared multi-platform game performance to verify consistency across PC, console and mobile versions.
- Collaborated with team members to test multi-player content during quality assurance tasks.
- Operated virtual reality gaming equipment to test strenuous and physically demanding titles.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Game Quality Assurance Tester
GlobalStep Services PVT. LTD.
PUNE
08.2012 - 04.2014
- Created and executed automated software test plans, test cases and test scripts to uncover, identify and document software problems and causes.
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements and address defect resolutions.
- Used defect reporting tools like JIRA, Mantis, Redmine, Git Hub, Excel to report, track and monitor defects.
- Improved product usability by creating feature enhancement requests and performing systems analysis on existing products.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Wrote technical documentation to expedite new team member training, successfully training approx 50 new team members.
Trainee
GlobalStep Services PVT. LTD.
PUNE
04.2012 - 07.2012
- Learned manual testing techniques and processes quickly on multiple consoles.
- Attended training courses to build understanding of processes, techniques, and industry.
- Offered technical support and troubleshot issues to enhance office productivity.
Education
Bachelor of Science - Computer Science
University of PUNE
Pune, India 06.2006 - 06.2012
Skills
Resource Utilization Planning
Additional Information
RECOGNITION AWARD FOR COMPLETION OF 10 YEARS IN GLOBALSTEP 2023
BEST QA MANAGER AWARD FOR YEAR 2021-22
BEST PERFORMANCE AWARD FOR THIRD QUARTER FOR YEAR 2019-20
BEST PERFORMANCE AWARD FOR THIRD QUARTER FOR YEAR 2017-18
RECOGNITION AWARD FOR COMPLETION OF 5YEARS IN GLOBALSTEP 2017
Interests
Exploring different delicacies in different cuisines
Bikes and Cars
Board Games, Computer Games and badminton
Hobbies
Extremely addicted to playing badminton and Settlers of Catan, as I always available for a game.
Very fond of swimming as well as listening to music.
Certification
Cyber Security For Leadership
Timeline
Cyber Security For Leadership
06-2023
Cloud Foundations
06-2023
Quality Assurance Project Manager
Globalstep
01.2023 - Current
Assistant Project Manager
GlobalStep Services PVT. LTD.
01.2022 - 12.2022
Team Lead
GlobalStep Services PVT. LTD.
01.2018 - 12.2021
Senior Test Engineer
GlobalStep Services PVT. LTD.
04.2014 - 12.2017
Game Quality Assurance Tester
GlobalStep Services PVT. LTD.
08.2012 - 04.2014
Trainee
GlobalStep Services PVT. LTD.
04.2012 - 07.2012
Bachelor of Science - Computer Science
University of PUNE
06.2006 - 06.2012
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