Summary
Overview
Work History
Education
Skills
Languages
Timeline
Disclaimer
Languages
Personal Information
Disclaimer
Languages
Personal Information
Generic
Shakeel khan

Shakeel khan

Secunderabad

Summary

Deputy manager at ICICI Bank specializing in retail banking and client management. Demonstrated success in improving service delivery and driving business growth through strategic market analysis and CRM initiatives. Skilled in data management and enhancing customer loyalty while maintaining compliance with banking regulations and security policies.

Overview

3
3
years of professional experience

Work History

Deputy Manager

ICICI BANK
Hyderabad
11.2022 - Current

Demonstrated in-depth knowledge of retail banking products and internal security policies.
Proficiently managed banking data, ensuring accuracy and privacy of records.
Applied strong understanding of banking acts, AML protocols, and information security standards.
Executed market analysis and CRM strategies to drive business development initiatives.
Oversaw daily banking operations and data processing with high accuracy.
Ensured compliance with banking regulations, focusing on data privacy and audit requirements.
Analyzed banking data to identify growth opportunities and enhance service delivery.
Collaborated with cross-functional teams to implement new banking policies and security measures.

  • Managed client relationships, fostering increased customer satisfaction and loyalty.
  • Provided financial advice to clients regarding savings and investment options.
  • Conducted regular follow-ups to resolve client inquiries and issues promptly.
  • Supervised customer service representatives, resolving client inquiries and improving satisfaction.
  • Coordinated loan processing activities, ensuring timely and accurate completion.
  • Worked closely with customers to understand needs and resolve diverse issues.

Education

MBA - Marketing Management

CMR
TELANGANA
04-2022

B.com - Generals

Loyola Academy Degree And PG College
TELANGANA
04-2018

Intermediate - CEC

Loyola Academy Jr Collage
TELANGANA
04-2012

SSC -

Good Shepherd High School
TELANGANA
04-2010

Skills

  • Retail banking
  • Banking operations
  • Banking applications expertise
  • Client management
  • Sales expertise
  • Cross-selling techniques
  • Customer service excellence
  • Data management
  • Operations management
  • Process improvement
  • Team leadership
  • Problem-solving
  • Microsoft Office proficiency
  • Marketing strategies

Languages

English
Proficient (C2)
C2
Hindi
Native
Native
Telugu
Proficient (C2)
C2
Urdu
Advanced (C1)
C1
Marathi
Beginner
A1

Timeline

Deputy Manager

ICICI BANK
11.2022 - Current

MBA - Marketing Management

CMR

B.com - Generals

Loyola Academy Degree And PG College

Intermediate - CEC

Loyola Academy Jr Collage

SSC -

Good Shepherd High School

Disclaimer

I hereby declare that the above-mentioned information is correct up to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Languages

  • English
  • Hindi
  • Telugu

Personal Information

  • Father's Name: Ghouse Khan
  • Date of Birth: 10/20/97
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the above-mentioned information is correct up to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Languages

  • English
  • Hindi
  • Telugu

Personal Information

  • Father's Name: Ghouse Khan
  • Date of Birth: 10/20/97
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
Shakeel khan