

Deputy manager at ICICI Bank specializing in retail banking and client management. Demonstrated success in improving service delivery and driving business growth through strategic market analysis and CRM initiatives. Skilled in data management and enhancing customer loyalty while maintaining compliance with banking regulations and security policies.
Demonstrated in-depth knowledge of retail banking products and internal security policies.
Proficiently managed banking data, ensuring accuracy and privacy of records.
Applied strong understanding of banking acts, AML protocols, and information security standards.
Executed market analysis and CRM strategies to drive business development initiatives.
Oversaw daily banking operations and data processing with high accuracy.
Ensured compliance with banking regulations, focusing on data privacy and audit requirements.
Analyzed banking data to identify growth opportunities and enhance service delivery.
Collaborated with cross-functional teams to implement new banking policies and security measures.