Aftab Ahemed Khan
Chennai
Summary
Dynamic Business Process Lead with extensive experience at Tata Consultancy Services, excelling in investment banking, wealth management operations and reconciliation. Proven leadership in guiding teams to enhance performance and resolve discrepancies. Proficient in achieving clients' SLAs and adept at stakeholder management, driving efficiency and accuracy in high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Process Lead (Corporate Action)
Tata Consultancy Services
Chennai
09.2024 - Current
- Verifying the daily Corporate Action Events report pulled by team..
- Performing Checker Activity for the created Events which needs to be notified to the client.
- Verifying the reports for the already notified upcoming events of Voluntary Corporate Action to Client for keeping a track on the response of participation from clients.
- For missing event details in custody report reaching out to Custodian for clarification to perform the action from our end.
- Depth Knowledge in Key dates like ExDivided date, Record date, Payable date,settlement date, types of Events in Voluntary and Mandatory Corporate Action, markets, taxes and dividend rates.
- For Amendment event updating the client on the respective changes and deadlines for providing us with the desired option response.
- Reviewing the working file, pending cases status and MIS report to the Operation control and Senior Management.
- Downloading the notification from the Fund house portal for the received mutual fund corporate action To perform the dividend event.
- Preparing Cap plan report and submitting it to the senior management.
Business Process Lead (Portfolio Transfers)
Tata Consultancy Services
Chennai
03.2023 - Current
- Reviewing daily reconciliation activity by pulling the Fund house statement report from Calastone tool and comparing it with custody holding report.
- Depth knowledge in reconciliation activity performed at Fund House end and settlement for the respective funds.
- Investigate to reconcile on the discrepancy funds units with difference and resolve it by reaching Fund house.
- Attending daily reconciliation call with the Local Ops team to provide the latest update for pending funds and get advise to resolve it sooner.
- Controlled a team of 8 FTE`s in performing day to day transaction activities as per SLA.
- Acquired proficient knowledge about working with Fund House, Custody, Pershing, Relationship manager and Counter-party Banks.
- Depth Knowledge on Contract Notes, Unique reference Number, International securities identification number, Standard Settlement Instruction, order date, Trade date, settlement date, Average Unit Cost, Market price, Credit line, Letter of Authority, Transfer form.
- Responsible for verifying appropriate documentation from Relationship Manager and Counter-party for performing transferring of portfolios from client account held with CITI.
- Accomplished daily stakeholder work allocation for the team by SOD.
- As lead performed Checker activities for transaction done by Makers from end to end (From Initiation of the Transfer till Reflecting out the Units from CITI Books to Counter-party Bank).
- Perform screening to verify whether the client belongs to the sanction region with the list of sanction client provided by Parameter Maintenance Team before initiation of transfer.
- Maintained day-to-day error tracker, work production tracker, login logoff hours and leave tracker of FTE and provide same to the manager on weekly basis.
- Attend daily meeting with Local-Ops to provide updates on day-to-day work activity.
- Resolving escalation and priority email/transactions from Local Ops and Counter-party end.
- Conduct weekly training and knowledge sharing session for the FTE and provide MOM to the manager and client regarding new ideas for repetitive issue faced in work process.
- Contribute in production/BAU activity on high volume or shortage of FTE.
- Preparing adhoc reports for management and Conduct team meeting to cascade the update related to process/work performance of team.
Senior Analyst (Cash Reconciliation)
State Street HCL Services
Chennai
09.2019 - 02.2023
- Pulling reconciliation reports from the custodian internal site to investigate on the transaction activity of clients of EMEA region (around 25 clients) on exceptions (Capital Stock, Expense, Fee/Taxes, Month End Interest, Fractional cash).
- Reconciling the ageing breaks once documentation received from respective accounting team by posting for Fee/taxes (CGT,WHT), Month end interest and Fractional cash breaks in Multi Horizon Currency Tool with respective accounting General Ledger account.
- Working with Custody, accounting team and transfer agent to reconcile the ageing breaks by getting the appropriate documentation.
- Reviewing the accounting posting entries to confirm instructions from client are processed as per requirement to reconcile the breaks within deadlines.
- Performing reconciliation activity for Money market breaks on daily basis.
- Escalating exception to accounting team both through mail and IMT log for providing us the ledger account details to post and reconcile the pending breaks.
- Publishing Weekly and Monthly work reports to management regarding the status of reconciled breaks.
- Posting reconciliation accounting entries for the pending custody breaks within deadlines.
- Depth knowledge in reconciliation process and Trade life cycle.
- Familiar with different protocols like Trade id, Transaction details, settlement date.
- Attending weekly reconciliation meeting with the Custodian Ops team to provide the update for pending funds and get advise to resolve it sooner.
- Handling Client queries and Email Monitoring.
- Allocation to right auditor and implementing effective mechanisms to mitigate them.
- Preparing and publishing IMT Reports in SOD, MOD & EOD for reviewing the accounting team response on ledger account details.
- Query resolution as per SLA`s of clients and checking IMT reports to close resolved interaction and escalate pending exception.
- Maintaining work flow as per deadline/Cutoff of Clients to avoiding delay in transaction.
Education
MBA - Finance & Operations
Sathyabama Institute Of Science And Tech.
08-2019
B.Tech - Mechanical Engineering
College of Engineering, Bhubaneswar
05-2017
Intermediate - In science
Gayatri Institution
Bhawanipatna, Odisha04-2013
Matriculation -
Vimala Convent School
04-2011
Skills
- TLM (Transaction Lifecycle Management)
- MCH (Multi Currency Horizon)
- Eclipse
- Calastone
- Nexus
- CitiVelocity
- End User Computation Tool
- IMT (Interaction Monitoring Tool)
- MS-Outlook
- MS-Excel
- MS-Word
- MS-Powerpoint
Affiliations
- Leadership
- Team management
- Client handling
- Process improvement
- Stakeholder management
- Problem Solving
- Team performance
- Proactive monitoring
- Advocacy
Accomplishments
- Quality Warrior Award for maintaining quality and best performance during the 2023 cyclone
- Implemented process improvements and received the Spotlight Award as the best team lead
- Achieved the Synergy Award as the best-performing team for consecutive months
- Multiple appreciations from the local ops team of Citi Bank and senior management for excellence knowledge in process.
Certification
> Anti-money laundering concepts: AML, KYC, and compliance course from Udemy.
> The fundamentals of the capital market module by Finmark
Languages
Hindi
First Language
English
Proficient (C2)
C2
ODIA
Proficient (C2)
C2
Urdu
Intermediate (B1)
B1
Arabic
Elementary (A2)
A2
Personal Information
- Blood Group: B +Ve
- Date of Birth: 03/09/94
Timeline
Business Process Lead (Corporate Action)
Tata Consultancy Services
09.2024 - Current
Business Process Lead (Portfolio Transfers)
Tata Consultancy Services
03.2023 - Current
Senior Analyst (Cash Reconciliation)
State Street HCL Services
09.2019 - 02.2023
MBA - Finance & Operations
Sathyabama Institute Of Science And Tech.
B.Tech - Mechanical Engineering
College of Engineering, Bhubaneswar
Intermediate - In science
Gayatri Institution
Matriculation -
Vimala Convent School
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