AFTAB SHAIKH
Pune
Summary
Working since 2021 in the sales industry Started working as sales associate And reached to leading manager In three years , learns the lot of thing customer management to team Management, now as completed graduation and experienced. I'm looking for opportunity where . I can grew my career and help industry to grow.Service-focused [Lead manager] dedicated to meeting and exceeding customer expectations. Offering over [2.5] years of experience managing associates and coaching to foster successful client relationships.
Overview
3
3
years of professional experience
Work History
Lead Manager
Lenskart.com
01.2023 - 01.2024
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
- Resolve customer complaints and issues in a timely and professional manner.
Sales Associate
Lenskart.com
01.2021 - 01.2023
- Answer customer questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Restock and organize merchandise on the sales floor.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
SSC (Secondary School Certificate) -
AJMAL KHAN HIGH SCHOOL
HSC (Higher Secondary Certificate) -
AKIS POONA COLLAGE ARTS COMMERECE AND SCINCE
GRADUATION - BFSI (Banking Finance and Insurance) -
AKIS POONA COLLAGE ARTS COMMERECE AND SCINCE
Skills
- Leadership
- Planning and goal-setting
- Organizing and resource allocation
- Decision-making
- Conveniencing Power
- Staffing and team management
- Sales
Personal Information
Title: Associate Manager
Hobbies and Interests
- Travelling
- Cycling
Timeline
Lead Manager
Lenskart.com
01.2023 - 01.2024
Sales Associate
Lenskart.com
01.2021 - 01.2023
SSC (Secondary School Certificate) -
AJMAL KHAN HIGH SCHOOL
HSC (Higher Secondary Certificate) -
AKIS POONA COLLAGE ARTS COMMERECE AND SCINCE
GRADUATION - BFSI (Banking Finance and Insurance) -
AKIS POONA COLLAGE ARTS COMMERECE AND SCINCE