Results-driven AML & Financial Crime professional with 13+ years of experience in global financial services. Expertise in operations, transitions, stakeholder and project management, and leading high-impact AML initiatives across APAC & EMEA. Skilled in sanctions screening, transaction monitoring, UAR/FC investigations, and end-to-end CDD/EDD. Proven ability to streamline processes, drive automation, strengthen control frameworks, and deliver regulatory compliance at scale. Strong leader with a track record of managing cross-functional teams, high-volume operations, and complex stakeholder engagements. Analytical, execution-focused, and committed to enhancing FC risk management and operational excellence in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Manager
Alter Domus
Hyderabad, India
07.2025 - Current
Led a 24-member CLM/KYC operations team across APAC & EMEA, driving end-to-end on boarding, periodic/event-driven reviews, off boarding and high-volume AML operations with strong delivery discipline.
Streamlined and standardized CLM/AML workflows by redesigning processes, eliminating redundancies, building SOPs, and implementing automation and control checks—significantly improving TAT, quality, and detection accuracy.
Acted as the key bridge between onshore business, Compliance, Risk, Product, Legal, and Technology teams, ensuring seamless communication, faster clarifications, and alignment of priorities across regions.
Strengthened governance by implementing QC/QA frameworks, peer-review mechanisms, productivity dashboards, and risk-based controls, improving accuracy and reducing rework across APAC/EMEA operations.
Executed UAT and validation for AML system enhancements, ensuring accurate risk-scenario mapping, red-flag logic, and compliance with regulatory expectations.
Oversaw capacity planning, workflow allocation, and resource calibration, ensuring optimal staffing, backlog reduction, and consistent SLA achievement.
Delivered multiple AML/CLM improvement projects on time and within budget, providing senior leadership with regular insights on risk trends, operational performance, process gaps, and project progress.
Fostered a high-performance, client-centric culture through targeted coaching, capability building, cross-training, and continuous improvement initiatives.
Process Automation:
A Narrative generator leveraging advanced Excel formulas and VBA macros has been developed to boost productivity, eliminate errors, and enhance the efficiency of analysts.
Automated screening false positive hits processing by adopting a python based platform to ensure team is not working on monotonous or manual tasks that can be easily eliminated.
Deployed a SP workflow to eliminate excel tracking mechanism and made the daily used trackers more robust.
Transformed the manual dashboard to robust automated one using SP and Power Bi.
Numerous AML/KYC accelerators has been created to ease the day to day tasks and to eradicate unnecessary human/typo errors.
Team Manager
Deloitte Touche Tohmatsu India LLP
Hyderabad, India
06.2022 - 07.2025
Led and developed multiple AML/KYC teams across projects and varying team capacities (up to 56 members), driving performance, capability building, coaching, and a high-compliance, high-ownership culture.
Directed end-to-end sanctions screening and investigations across OFAC, EU, UN, and global lists, strengthening protocols, resolving hits, and implementing system improvements.
Delivered major AML transformation initiatives—including tool migrations, automation rollouts, policy changes, and global change management—enhancing accuracy and operational efficiency.
Managed cross-functional project delivery by leading requirements, impact assessments, resource planning, UAT, and stakeholder alignment across Compliance, Risk, Tech, and Operations.
Conducted complex AML investigations and CDD/EDD assessments, analyzing transactional behavior, identifying red flags, filing SARs, and ensuring adherence to regulatory expectations.
Built stronger governance and audit readiness by enhancing controls, documentation standards, and remediation processes while partnering with regulators, auditors, and senior leadership.
Streamlined CLM/KYC workflows by eliminating intermediaries, optimizing processes, and implementing SOPs—reducing TAT, increasing accuracy, and consistently achieving SLAs.
Delivered data-driven leadership insights through dashboards, KPIs, and productivity metrics, enabling informed decision-making, early risk identification, and operational transparency.
Proficient in:
Leading complex AML investigations and transaction monitoring operations, analyzing high-risk behaviors, escalating red flags, and driving timely, accurate SAR filings in line with global financial crime frameworks.
Building and strengthening sanctions, AML, and ABC policies and controls, driving governance enhancements, audit readiness, and organization-wide compliance through targeted training, monitoring, and process optimization.
Partnering with cross-functional leaders across Legal, Risk, Technology, and Audit to advance compliance capabilities, enhance detection effectiveness, and maintain a resilient, risk-aware operational environment.
Process Automation:
In collaboration with the project management team, a few key areas were identified where process automation might save analysts a significant amount of time while also lowering errors and increasing efficiency.
Simple Excel VBA macros were used to construct a program that allowed all analysts to do away with 80% of the manual task, therefore decreasing errors and boosting productivity.
A tool has been built on the screening platform to avoid discrepancies in name screening and enhance the productivity and efficiency.
Numerous AML/KYC accelerators has been created to ease the day to day tasks and to eradicate unnecessary human/typo errors.
Lead Representative (Team Manager)
Bank of New York Mellon
Pune, India
04.2021 - 06.2022
Conducted Risk Assessments and Enhanced Due Diligence (EDD) Reviews
Streamlined and optimized the Suspicious Activity Reporting (SAR) process
Utilized advanced data analysis techniques and AML software to proactively monitor and analyze large volumes of transactions
Regularly screened and monitored client transactions and business relationships against sanctions lists and PEP (Politically Exposed Persons) lists.
Collaborated with regulatory compliance teams to ensure SARs were promptly filed in accordance with regulatory requirements
Managed a team of 14 individuals responsible for transactional monitoring/AML, new to the bank customers and remediation process
Oversaw resource allocation, workload distribution, and scheduling to optimize productivity and meet project deadlines
Implemented performance metrics and conducted regular performance evaluations
Identified and implemented process improvements to streamline operations, reduce costs, and enhance customer satisfaction
Collaborated with clients and stakeholders to understand requirements, address concerns, and maintain strong relationships
Led team meetings, provided feedback and guidance, and fostered a positive and collaborative work culture
Administrating recognition and rewards programs in order to motivate and build team morale
Mailing client/CRO for the missing information and confirmation on the publicly available information
Escalating negative hits resulting through Google Search & Lexis Nexis Report to the compliance and seeking mitigation
Extracting daily defect report and circulating it among the team members to ensure no misses on rework cases
Post review feedback, uploading results/scores which help team members get their transparent year-end performance rating.
Team Lead and Subject Matter Expert
JP Morgan Chase & Co.
Hyderabad, India
10.2017 - 04.2021
Reviewed the wealth management Private Bank clients on a periodic basis based on the risk of the client
Managed a team of 12 members who performed periodic reviews
Skilled in performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) on corporate clients
Demonstrated proficiency in using leading sanctions screening software, such as Dow Jones, World-Check, and OFAC list.
Developed and implemented sanctions screening policies and procedures in compliance with international regulations.
Streamlined and optimized the Suspicious Activity Reporting (SAR) process
Managed a team of 14 individuals responsible for transactional monitoring/AML, new to the bank customers and remediation process
Oversaw resource allocation, workload distribution, and scheduling to optimize productivity and meet project deadlines
Implemented performance metrics and conducted regular performance evaluations
Identified and implemented process improvements to streamline operations, reduce costs, and enhance customer satisfaction
Collaborated with clients and stakeholders to understand requirements, address concerns, and maintain strong relationships
Led team meetings, provided feedback and guidance, and fostered a positive and collaborative work culture
Administrating recognition and rewards programs in order to motivate and build team morale
Mailing client/CRO for the missing information and confirmation on the publicly available information
Escalating negative hits resulting through Google Search & Lexis Nexis Report to the compliance and seeking mitigation
Extracting daily defect report and circulating it among the team members to ensure no misses on rework cases
Post review feedback, uploading results/scores which help team members get their transparent year-end performance rating.
Team Lead/Subject Matter Expert
Tata Consultancy Services
Hyderabad, India
05.2016 - 10.2017
Handled Client On-boarding, Securities Operations, managing the 'Know Your Client' (KYC) checks for the Bank to meet Anti-Money Laundering requirements
Reviewed existing clients to ensure that their documentation is kept up-to-date
Gathered client documentation from internal and external data sources
Performed KYC screenings on customers and documented the information obtained
Categorized new and existing customers and identified the risk associated with such clients
Handled KYC requirements for all types of legal forms
Identified and highlighted cases, red flags, and patterns associated with the laundering of illicit funds
Reviewed exception reports and conducted forensic testing as part of ongoing compliance monitoring program.
Relationship Manager
HDFC Bank Ltd.
Hyderabad, India
03.2012 - 05.2016
Managed Private Bank clients & Preferred client relation portfolio
Acquired new HNW clients and managed the existing client relationship
Ensured timely completion of KYC and FATCA requirements
Provided suitable products and investment suggestions
Handled client accounts and assisted with trading and forex-related activities.
Education
MBA - undefined
Vignana Jyothi Institute of Management
Hyderabad
03.2012
B.Sc - Biotechnology
Bangalore University
Bengaluru
03.2009
Skills
Leadership
Decision Making
Communication Skills
Time Management
Adaptability
Ability to Multitask
Ability to Work Under Pressure
Staff coaching
Strategic decision-making
Team motivation
Strong delegating abilities
Accomplishments
Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of the EDD review.
Enhanced AML processes, implementing across department for increased productivity and quality.
Investigated, identified and reconciled account discrepancies totaling rupees 8 million in company savings.
Created and developed critical performance management tools and policies to consistently exceed quality and production targets.
Certification
Advanced Excel
Visual Basic for Applications
BCSBI
NISM
LANGUAGES
English, Hindi, Telugu, Bengali: First Language
English: C2 Proficient
Hindi: C2 Proficient
Telugu: C2 Proficient
Bengali: B1 Intermediate
Timeline
Lead Manager
Alter Domus
07.2025 - Current
Team Manager
Deloitte Touche Tohmatsu India LLP
06.2022 - 07.2025
Lead Representative (Team Manager)
Bank of New York Mellon
04.2021 - 06.2022
Team Lead and Subject Matter Expert
JP Morgan Chase & Co.
10.2017 - 04.2021
Team Lead/Subject Matter Expert
Tata Consultancy Services
05.2016 - 10.2017
Relationship Manager
HDFC Bank Ltd.
03.2012 - 05.2016
MBA - undefined
Vignana Jyothi Institute of Management
B.Sc - Biotechnology
Bangalore University
Interests
Playing Cricket
Listening to Music
Exploring new places
Cooking
Volunteering
HOBBIES AND INTERESTS
Playing Cricket, Listening to Music, Exploring new places, Cooking, Volunteering