Agam Sharma
Summary
Dynamic IT professional with over 7 years of experience in designing, developing, and deploying enterprise-grade Salesforce solutions across various clouds, including Lightning, Sales, Service, Education, Community, and Commerce (B2C). Expertise in full-stack Salesforce development utilizing Apex, Lightning Web Components, and modern integration patterns. Specialized in executing complex migrations, such as Visualforce to LWR community transformations, and implementing advanced search capabilities with Coveo. Proven ability to architect scalable solutions for public cloud provisioning and Redis cache integration while delivering custom functionality for self-service portals and third-party integrations in Agile environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Application Engineer
Workday Pvt. Ltd.
08.2022 - Current
- Created custom functionality for the Self-Service portal for Workday customers.
- Designed and developed Public Cloud Migration provisioning architecture.
- Integrated Redis cache system with Salesforce.
- Worked on IPE (Integrated Platform Experience for Workday Community) to enhance integrations.
- Migrated Vf Community to LWR.
- Implemented Coveo Search in LWC on Customer Community.
- Currently working on Agentforce Implementation for Internal Users and Customer Portal Users.
- Languages Used: Apex, JS, HTML, Python
Associate Technical Consultant
Salesforce Pvt. Ltd.
12.2021 - 07.2022
- Developed solutions for custom client requirements.
- Built internal asset creation projects, including a Data Validation Tool.
- Worked on Salesforce Commerce Cloud B2C to provide custom e-commerce experiences.
- Designed and implemented technical and functional requirements using Agile methodology.
- Languages Used: Apex, JS, HTML, Python
Business Technology Analyst
Deloitte
01.2021 - 12.2021
- Worked on Coventry University project as a Salesforce Developer.
- Led and mentored technical team members in Agile-based development.
- Customized client applications using Apex, LWC, and Communities.
- Participated in deployment activities and worked on Service Cloud and EDA architecture.
- Languages Used: Apex, JS, HTML
Application Development Analyst
Accenture
12.2018 - 01.2021
- Built and customized Salesforce community portals and applications using Apex, Triggers, and LWC.
- Created REST services and integrated third-party systems.
- Developed automation tools like Process Builder, Workflow, and Approval Processes.
- Worked on Sales and Service Cloud to optimize customer experiences.
- Used Einstein Analytics for custom dashboarding and insights.
- Created, committed, and deployed Copado user stories for release management.
- Languages Used: Apex, JS, HTML
Education
B.Tech - Computer Science
University Institute of Information Technology, HPU
Shimla01.2018
Skills
- Apex Development: Triggers, SOQL, SOSL, Wrapper Classes, Test Classes, Batch Processing, Custom Metadata
- LWC: Lifecycle Hooks, Event Handling, Lightning Data Service, Imperative Apex Calls, Metadata Configurations
- Automation: Workflow Rules, Process Builder, Approval Processes
- Security: OWD, Profiles, Roles, Permission Sets, Sharing Rules, Apex Managed Sharing
- Release Management: Copado Certified Administrator, GitHub, Jira, Deployment Pipelines
- Project Management: Agile, Sprint Grooming, Sprint Planning, Technical Documentation, Incident Handling
- Programming: Apex, Python, Core Java
- Tools: Copado, GitHub, Visual Studio Code, JIRA
- Einstein Bots, Salesforce Scheduler, Custom Domain Configuration, SSO Implementation
Certification
- 7x Salesforce Certified Developer
- Copado Certified Administrator
Timeline
Software Application Engineer
Workday Pvt. Ltd.
08.2022 - Current
Associate Technical Consultant
Salesforce Pvt. Ltd.
12.2021 - 07.2022
Business Technology Analyst
Deloitte
01.2021 - 12.2021
Application Development Analyst
Accenture
12.2018 - 01.2021
B.Tech - Computer Science
University Institute of Information Technology, HPU
Additional Information
- Strong interpersonal and communication skills.
- Proven ability to work in dynamic and fast-paced environments.
- Committed to continuous learning and process improvement.