AGASTN JEBAZ SAMUVEL
FINANCE MANAGER
Tirunelveli
Summary
Dynamic operations leader with a proven track record at Muthoot Finance, excelling in customer satisfaction and team mentorship. Skilled in financial analysis and effective problem resolution, I enhanced operational efficiency and fostered strong client relationships, driving repeat business and loyalty. Committed to continuous improvement and impactful leadership.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Manager of Operations
Muthoot Finance
Nanguneri
02.2025 - Current
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with Regional Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Probationary Officer
Muthoot Finance
VALLIOOR
01.2024 - 02.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Enhanced customer satisfaction by providing accurate and efficient gold appraisal services.
- Maximized sales potential by cross-selling related products and services during appraisals.
Junior Accountant
EAGLE AUTOMOTIVES
Tirunelveli, India
06.2022 - 08.2023
- Prepared journal entries and entered into system using TALLY ERP
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
Education
Master of Arts - Commerce
ST JOHNS COLLEGE
Tirunelveli, India 04.2001 -
Bachelor of Arts - Accounting And Finance
ST JOHNS COLLEGE
Tirunelveli, India 04.2001 -
Skills
Effective team leadership
Financial performance evaluation
Inventory management
Mentorship relationship building
In-depth product knowledge
Effective problem resolution
Financial analysis
Skilled in documentation processes
Regulatory sanctions evaluation
Commodity risk management
CRM software proficiency
Business process improvement
Timeline
Assistant Manager of Operations
Muthoot Finance
02.2025 - Current
Probationary Officer
Muthoot Finance
01.2024 - 02.2025
Junior Accountant
EAGLE AUTOMOTIVES
06.2022 - 08.2023
Master of Arts - Commerce
ST JOHNS COLLEGE
04.2001 -
Bachelor of Arts - Accounting And Finance
ST JOHNS COLLEGE
04.2001 -