AGASTN JEBAZ SAMUVEL
FINANCE MANAGER
Tirunelveli
Summary
Dynamic operations leader with a proven track record at Muthoot Finance, excelling in customer satisfaction and team mentorship. Skilled in financial analysis and effective problem resolution, I enhanced operational efficiency and fostered strong client relationships, driving repeat business and loyalty. Committed to continuous improvement and impactful leadership.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Manager of Operations
Muthoot Finance
02.2025 - Current
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with Regional Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Probationary Officer
Muthoot Finance
01.2024 - 02.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Enhanced customer satisfaction by providing accurate and efficient gold appraisal services.
- Maximized sales potential by cross-selling related products and services during appraisals.
Junior Accountant
EAGLE AUTOMOTIVES
06.2022 - 08.2023
- Prepared journal entries and entered into system using TALLY ERP
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
Education
Master of Arts - Commerce
ST JOHNS COLLEGE
Tirunelveli, India 04.2001 -
Bachelor of Arts - Accounting And Finance
ST JOHNS COLLEGE
Tirunelveli, India 04.2001 -
Skills
Effective team leadership
Timeline
Assistant Manager of Operations
Muthoot Finance
02.2025 - Current
Probationary Officer
Muthoot Finance
01.2024 - 02.2025
Junior Accountant
EAGLE AUTOMOTIVES
06.2022 - 08.2023
Master of Arts - Commerce
ST JOHNS COLLEGE
04.2001 -
Bachelor of Arts - Accounting And Finance
ST JOHNS COLLEGE
04.2001 -