Hi, I’m
Ashish Jain
Pune,Maharashtra
Summary
Dynamic career in Solution Architecture and Program Management across Manufacturing, Exports, Education, BFSI, Energy Saving, Insurance Brokering, and Petrochemicals domains.
Well-versed in Waterfall Development, Agile (Scrum) Models, and CMMi Processes.
12+ years' experience in Agile, Extreme Programming, and the Software Development Life Cycle (SDLC).
End-to-end application development leadership from requirement analysis to implementation.
Overview
25
years of professional experience
1
Certification
Work History
Marsh McLennan Global ServicesPune
Associate Director
12.2022 - Current
Job overview
- Spearheading diverse global team of 100+ members comprising developers, QA professionals, and 6 Scrum Masters, while establishing Center of Excellence (CoE) team for transforming legacy systems in insurance brokering domain.
- Transformed client insurance servicing value streams through the implementation of Unqork's low-code framework and workflow tools, resulting in a 30% increase in efficiency.
- Delivering Placement and Policy Management Solutions that led to a significant 20% improvement in overall customer experience.
- Identified key pain points in product engineering processes and implemented process improvements, resulting in a 15% increase in team efficiency and a 20% reduction in product defects.
- Led offshore and onshore delivery management, overseeing technical deliverables of 3+ concurrent projects.
- Developed tailored solutions to meet client needs, gaining 30% in customer satisfaction and a 15% boost in users’ productivity.
EPAM systemsPune
Project Manager
09.2018 - 11.2022
Job overview
- Led technology and product development initiatives, providing strategic leadership and direction to drive growth and enhance business agility.
- Developed and executed a data-driven approach to monitor key performance indicators (KPIs), critical success factors (CSFs), and milestone metrics, driving continuous improvement and aligning with program objectives.
- Delivered comprehensive reports that facilitated strategic decision-making, resulting in an impressive 18% increase in customer retention and a notable 25% improvement in product quality.
- Gathered client feedback and monitored evolving business needs, pinpointing 35+ areas for improvement; executed strategic enhancements that boosted customer satisfaction by 25% and accelerated revenue growth by $1.2 million in the first year.
- Led architecture, analysis, design, and development of 18 products and services.
- Led teams in collaboration with clients, product owners, and onsite coordinators, facilitating SCRUM ceremonies.
- Examined and evaluated test cases and results for complex projects, ensuring precise alignment with program requirements and specifications; enhanced overall project quality and minimized rework by 30%.
- Implemented and maintained solution and enterprise-based architecture frameworks, enabling strategic technology decision-making for effective integration, consolidation, and elimination, resulting in increased operational efficiency and substantial cost savings.
Icreon Communications Pvt. Ltd.Noida
Project Manager
12.2015 - 09.2018
Nagarro Softwares Pvt. Ltd.Gurgaon
Technical Project Manager
12.2012 - 12.2015
FSL Software Technologies Ltd.New Delhi
Vice President Technical
04.2010 - 12.2012
Core Projects and Technologies Ltd.Mumbai
Project Manager
03.2007 - 04.2010
Trinity BPM Pvt. Ltd.Gurgaon
System Analyst
03.2006 - 03.2007
FinalQuadrant Solutions Ltd.Noida
Technical Lead
10.2005 - 03.2006
FSL Software Technologies Ltd.New Delhi
Project Lead
11.2004 - 08.2005
MASPAR Solutions Pvt. Ltd.New Delhi
Project Lead
05.2000 - 11.2004
Education
IIT Kharagpur
Certificate from Software Engineering
Swami Vivekananda Subharti University
MSc from IT
NICT
Advanced Post-Graduate Diploma from Computer Application
01.2002
NIS
Post Graduate Diploma from Sales & Marketing
01.2000
Delhi University
B.Com.
01.2000
Skills
- Delivery Management
- Program & Project Management
- Risk Management
- Resource Management
- Agile Methodologies
- Application / Feature Development
- Requirements Gathering & Analysis
- Software Development
- Solution Architecture
- Solutioning & Scope Management
- Business Analysis
- Stakeholder Management
- Quality Planning & Practice
- Release Management
- Technology Management
- Configuration Management
- Budgeting
- Cross-Functional Coordination
- Customer Relationship Management
- VB
- VFP
- C
- VbNet
- C#
- PL/SQL
- JavaScript
- XML
- XSL
- HTML 4
- HTML 5
- ASP
- CSS 3
- MVC
- MVVM
- SOA
- Web Services
- Windows services
- SPA
- Knockout
- Durandal
- BreezeJs
- ToastJs
- Design Patterns
- Ajax
- Angular
- NodeJs
- MS SQL Server
- MySQL
- MS Access
- Oracle
- MongoDB
- NHibernate
- LINQ
- IIS Web Server
- Crystal Reports
- SSRS
- SSIS
- Selenium
- Team Foundation Server
- VSS
- SVN
- GIT
- Bitbucket
- MS Projects
- JIRA
- Microsoft Visio
- Kanban Boards
- Azure DevOps
- MS Azure
- Amazon Web Services
- Application Storage Management
- Azure Resource Manager
- Azure Web Apps
- Business Continuity Management
- Global Foundation Services
- Virtual Network Design
- Web App Design
Certification
- TOGAF 9.2 Certified
- Certified SAFe Agilist and SAFe Scrum Master
- Certified Scrum Master
- Registered PRINCE2 Practitioner
- Microsoft Certified Solution Architect (Cloud)
- Brain Bench Certifications for RDBMS Concepts, SQL Server 2005, ASP.Net and OO Concepts
Web Mobile And Other Technologies
- XML
- XSL
- HTML 4
- HTML 5
- ASP
- JavaScript
- ASP.net
- CSS 3
- MVC
- MVVM
- SOA
- Web Services
- Windows services
- SPA
- Knockout
- Durandal
- BreezeJs
- ToastJs
- Design Patterns
- Ajax
- Angular
- NodeJs
Databases
- MS SQL Server
- VFP
- MySQL
- MS Access
- Oracle
- MongoDB
Tools Sdks Apis
- NHibernate
- LINQ
- Web Services
- IIS Web Server
- Windows Services
- Crystal Reports
- SSRS
- SSIS
- Selenium
Version Management Tools
- Team Foundation Server
- VSS
- SVN
- GIT
- Bitbucket
Project Management Tools
- MS Projects
- JIRA
- Microsoft Visio
- Kanban Boards
- Azure DevOps
Cloud Technologies
- MS Azure
- Amazon Web Services
- Application Storage Management
- Azure Resource Manager
- Azure Web Apps
- Business Continuity Management
- Global Foundation Services
- Microsoft Azure
- Virtual Network Design
- Web App Design
Personal Information
Title: Delivery Management | Program Management
Timeline
Associate Director
Marsh McLennan Global Services
12.2022 - Current
Project Manager
EPAM systems
09.2018 - 11.2022
Project Manager
Icreon Communications Pvt. Ltd.
12.2015 - 09.2018
Technical Project Manager
Nagarro Softwares Pvt. Ltd.
12.2012 - 12.2015
Vice President Technical
FSL Software Technologies Ltd.
04.2010 - 12.2012
Project Manager
Core Projects and Technologies Ltd.
03.2007 - 04.2010
System Analyst
Trinity BPM Pvt. Ltd.
03.2006 - 03.2007
Technical Lead
FinalQuadrant Solutions Ltd.
10.2005 - 03.2006
Project Lead
FSL Software Technologies Ltd.
11.2004 - 08.2005
Project Lead
MASPAR Solutions Pvt. Ltd.
05.2000 - 11.2004
IIT Kharagpur
Certificate from Software Engineering
Swami Vivekananda Subharti University
MSc from IT
NICT
Advanced Post-Graduate Diploma from Computer Application
NIS
Post Graduate Diploma from Sales & Marketing
Delhi University
B.Com.