GAURAV PRATAP SINGH

Headquarter - Lehi, Utah, USA
Company Size: 800–1000 | Founded: 2012 | Website: sirion.ai

Current Role: Head of Program Management

Key Responsibilities

Program Management

• Led program lifecycles, managing scope, schedules, resources, risks, and quality to ensure timely, budget-compliant delivery.
• Directed cross-functional teams to achieve objectives, ensuring business alignment and stakeholder satisfaction.
• Collaborated with leadership to manage risks and provide strategic insights.

Stakeholder & External Client Interaction
• Manage cross-functional relationships between engineering teams, senior stakeholders, and external clients, ensuring seamless alignment of technical requirements with business goals and customer needs.
• Serve as the primary point of contact for external client interactions, including client meetings, requirements gathering, and delivery discussions, ensuring that technical solutions align with client expectations.
• Act as a liaison between engineering execution and client expectations, driving timely issue resolution, providing status updates, and maintaining strong, long-term client relationships throughout the program lifecycle.

Agile & Scrum Management

• Implemented Agile frameworks to enhance team productivity and efficiency.
• Facilitated key ceremonies (Sprint Planning, Stand-ups, Reviews) to drive continuous improvement.
• Partnered with Product Owners to prioritize backlogs aligned with business goals.

Atlassian Tools (Jira, Bitbucket, Confluence) – Consultant & Administrator

• Served as an Atlassian tools expert, optimizing Jira, Bitbucket, and Confluence for enhanced project management and team collaboration.
• Designed and customized workflows, dashboards, and permissions to align with business processes and improve efficiency.
• Provided strategic consulting and training, driving adoption of Atlassian best practices across teams.
• Integrated Atlassian tools with third-party applications (e.g., Slack, SonarQube, Jenkins) to streamline workflows and boost productivity.

On-Call Management & Production Support

• Led support for critical issues, ensuring rapid resolution and minimal downtime.
• Developed procedures to improve response times and system reliability.
• Monitored system performance, addressing risks proactively.
  Software License Procurement & Vendor Management.

Software License Procurement and Renewals of Tools @ Engineering:

• Managed license procurement and renewals, optimizing costs and ensuring compliance.
• Negotiated contracts and collaborated with Legal, Finance, and Infosec.
• Identified consolidation opportunities for cost savings and efficiency.

Website- https://en.wikipedia.org/wiki/Aricent

Role- Program+Scrum+Agile Mgmt

Key Responsibilities

• Led Scrum teams, facilitating agile ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives).
• Collaborated with Product Owners to prioritize backlogs and align with business goals.
• Removed impediments to ensure smooth project delivery and continuous improvement.
• Monitored sprint progress using agile metrics to enhance team performance.

Website - https://www.coforge.com

Role- Scrum Master

Key Responsibilities

• Led cross-functional Scrum teams, facilitating agile ceremonies for timely project delivery.
• Applied SAFe (Scaled Agile Framework) principles & Scrum to improve collaboration and scalability across teams.
• Prioritized backlogs and aligned deliverables with business objectives.
• Removed impediments and promoted continuous improvement within teams.

Website - https://www.fiserv.com

Role- Full stack developer [Java]

Key Responsibilities

• Architected and developed enterprise-grade Java applications with a focus on performance and scalability.
• Integrated complex systems through RESTful APIs, enhancing data flow and system interoperability.
• Mentored junior developers, fostering a collaborative environment and knowledge sharing.
• Streamlined software development processes, improving deployment efficiency and reducing bugs.

Website - https://www.cognizant.com

Role- Full stack developer [Java]

Key Responsibilities

• Designed and developed robust Java applications using Core Java and related technologies.
• Built scalable APIs and optimized system performance for enterprise solutions.
• Led cross-functional teams to deliver customized solutions for diverse client requirements.
• Conducted code reviews, performance tuning, and unit testing to ensure high-quality deliverables.

Website - https://www.infosys.com

Role- Java Developer

Key Responsibilities

• Developed scalable Java applications using Core Java technologies.
• Implemented multi-threading and optimized performance.
• Collaborated with teams to deliver technical solutions.
• Conducted code reviews and unit testing for quality assurance.